Nicholas Scott
Dallas
Summary
Senior Underwriting Professional skilled in risk assessment and policy evaluation. Optimized underwriting processes and ensured compliance while enhancing team collaboration. Navigated changing needs to deliver impactful results, leveraging expertise in data analysis, financial modeling, and client relationship management.
Overview
8
8
years of professional experience
Work History
Senior Underwriting Analyst
Liviniti
Dallas, TX
07.2023 - Current
- Organized large datasets with Excel, uncovering significant cost-saving opportunities for the organization.
- Developed comprehensive account strategies to drive sales growth and optimize client satisfaction.
- Organize large datasets with Excel, identifying cost-saving opportunities.
- Cultivated and maintained strong client relationships to enhance customer loyalty.
Underwriting Data Analyst
AIG (American International Group)
11.2020 - 07.2023
- Analyzed insurance applications using SQL and Excel, improving decision accuracy for underwriting processes.
- Analyzed insurance applications using SQL and Excel, enhancing decision accuracy.
- Led data visualization training in South regions, increasing overall team efficiency in data interpretation.
- Conducted in-depth risk assessments using advanced statistical tools, supporting informed underwriting decisions and strengthening portfolio performance.
Operations Analyst
Peloton, Inc.
01.2020 - 11.2020
- Managed appointment systems and resolved customer issues using Zendesk, Salesforce, and Jira to enhance service delivery.
- Managed appointment systems, resolved customer issues, utilized Zendesk, Salesforce, Jira.
- Addressed diverse inquiries, streamlined processes.
- Contributed to operational improvements, supported team goals.
- Facilitated operational improvements to align with team goals and streamline workflow.
Technical Specialist
Apple, Inc.
03.2018 - 01.2020
- Resolved technical issues and trained users to enhance system efficiency.
- Streamlined system upgrades to minimize downtime and enhance operational efficiency across departments.
- Developed technical support solutions to enhance customer experience and product performance.
Education
Bachelor of Arts - Business Communication and International Studies
University of North Texas
Denton, TX05-2019
Skills
- MySQL, SSMS, Excel, Snowflake, Tableau, Salesforce, Zendesk, Jira, Data Analysis, Statistical Analysis, Data Visualization, Underwriting, Technical Support
Timeline
Senior Underwriting Analyst
Liviniti
07.2023 - Current
Underwriting Data Analyst
AIG (American International Group)
11.2020 - 07.2023
Operations Analyst
Peloton, Inc.
01.2020 - 11.2020
Technical Specialist
Apple, Inc.
03.2018 - 01.2020
Bachelor of Arts - Business Communication and International Studies
University of North Texas