Nicholas Seal
High Ridge,MO
Summary
Dynamic professional with a proven track record at Bommarito Volkswagen Hazelwood, excelling in inventory management and customer service. Recognized for enhancing operational efficiency and training staff, while fostering strong vendor relations. Adept at problem-solving and logistics planning, consistently achieving high levels of customer satisfaction and streamlined processes.
Overview
10
10
years of professional experience
Work History
Assistant Parts Manager
Bommarito Volkswagen Hazelwood
Hazelwood, MO
04.2019 - Current
- Assisted in managing inventory levels and procurement processes for parts and accessories.
- Collaborated with service department to ensure timely availability of parts for vehicle repairs.
- Supported maintenance of accurate records in inventory management system for tracking parts usage.
- Provided training and guidance to new staff on operational procedures and inventory systems.
- Streamlined order processing workflows, enhancing efficiency in parts distribution operations.
- Conducted regular audits of stock levels, identifying discrepancies and implementing corrective measures.
- Developed relationships with suppliers to improve response times and part availability consistency.
- Led initiatives to optimize storage solutions, maximizing space utilization within parts department.
- Rearranged parts department to better serve changing trends and keep workspaces organized.
- Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
- Analyzed sales trends to follow demands of customers and in-shop needs.
- Mitigated financial discrepancies by managing inventory, damaged goods and backorders.
- Partnered with managers to implement operational enhancements for paperwork processing.
- Maintained an organized workspace, optimizing workflow for increased efficiency in handling part orders and inquiries.
- Improved workflow processes within the department by recognizing inefficiencies and proposing constructive changes where necessary.
- Provided exceptional customer service, addressing concerns or issues promptly to ensure customer satisfaction remained at a high level.
- Reduced order processing time with efficient organization of incoming shipments and timely distribution.
- Improved overall department efficiency, implementing better communication channels between team members.
- Managed warranty returns effectively, liaising with manufacturers to ensure prompt processing of claims without excessive delays for customers or the dealership.
- Oversaw the implementation of a new electronic parts catalog system, streamlining the ordering process and increasing accuracy in part identification.
- Assisted in training new employees on parts department processes, improving their productivity and understanding of the role.
- Enhanced customer satisfaction by providing accurate and timely information on parts availability and pricing.
Roberto’s Trattoria
Roberto Zanti
St Louis, MO
12.2016 - 02.2020
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
Sprinkler Technician
Jays Irrigation
St Louis, MO
04.2017 - 10.2019
- Installed, repaired, and maintained irrigation systems for residential and commercial properties.
- Conducted system inspections to identify and resolve leaks and malfunctions efficiently.
- Collaborated with clients to design customized irrigation solutions tailored to specific landscaping needs.
- Trained junior technicians on installation techniques and safety protocols for optimal performance.
- Led troubleshooting efforts for complex irrigation issues, ensuring prompt resolution and customer satisfaction.
- Adhered strictly to safety procedures when working with high-pressure water lines, reducing the risk of injury on job sites.
Education
Fire 1 - Firefighting
South Technical High School
St Louis, MOHigh School Diploma -
Lindbergh High School
St Louis, MO03.2015
Skills
- Rope rigging
- Overall Mechanical knowledge
- Power tools
- Engine repair
- Chainsaw work
- Customer service
- Shipping and receiving
- Warehouse operations
- Parts ordering
- Customer relations
- Goal setting
- Staff training
- Inventory audits
- Inventory management
- Supply chain
- Operations management
- Logistics planning
- Vendor relations
- Coordinating paperwork
- Teamwork and collaboration
- Problem-solving
- Time management
- Attention to detail
- Problem-solving abilities
- Warehouse safety
- Reliability
- Excellent communication
- Critical thinking
- Active listening
- Effective communication
- Decision-making
- Heavy lifting
- Verbal and written communication
- Safety standards
- Conflict resolution
Timeline
Assistant Parts Manager
Bommarito Volkswagen Hazelwood
04.2019 - Current
Sprinkler Technician
Jays Irrigation
04.2017 - 10.2019
Roberto’s Trattoria
Roberto Zanti
12.2016 - 02.2020
Fire 1 - Firefighting
South Technical High School
High School Diploma -
Lindbergh High School