Worked with multiple customers on sprinkling and landscaping to flip their strip
Intern
Goldenwest Credit Union
08.2023 - 12.2023
Researched and developed a new evaluation system for call center employees which was then implemented across Goldenwest and used to help increase service levels
Evaluated Affinity Agreement documents between universities and banks to enable an improved contract
Identified and resolved issues in a newly implemented personnel program to ensure accuracy of all features
Developed skills in Microsoft applications
Front Desk Volunteer
Seager Memorial Clinic
06.2023 - 10.2023
Responsible for pulling and delivering patient records
Provided customer service through patient check in and verification
Ensured the clinic runs smoothly and efficiently
Education
Bachelor of Science - Bioinformatics
University of Utah, College of Science
Salt Lake City, UT
05-2028
Skills
Microsoft and Google Applications
Cash Handling
Introductory Python
Communication
CTE Customer Service and Retailing Certificates
Teamwork
Certification
Tutored students in Calculus 2 and 3
Learned problem solving skills while teaching disabled students customer service
Developed strong communication skills, dedication, and teamwork as a 4-year member and senior year captain of the Bonneville Basketball team
Demonstrated the importance of hard work and effort as a first time lacrosse player that ended the year in a starting varsity position on the Bonneville Lacrosse team
Awards
2023-2024 Academic All-State Award - Utah High School Activities Association
Earned 3 DECA State Final finishes and National DECA Emerging Leader Award
Academic Excellence Award - Bonneville High School