Summary

Overview

Work History

Education

Skills

Accomplishments

Languages

Timeline

Nicholas Segard

Sahuarita,AZ

Summary

Experienced security professional skilled in asset protection and ensuring organizational safety. Demonstrated expertise in risk assessment, security protocol implementation and management, and incident response. Committed to fostering teamwork and adapting to evolving security needs. Recognized for reliability and proficiency in surveillance, access control, and emergency response. Sales professional prepared for driving revenue and growth. Effective team collaborator, adaptable, and focused on achieving results.

Overview

years of professional experience

Work History

Police Officer Recruit

Sahuarita Police Department

06.2025 - Current

Conducted thorough pre-employment screenings, including reference checks, background verifications, and skills assessments, ensuring compliance with all legal regulations and company policies.
Continuously refined recruitment strategies based on industry trends, emerging technologies, and shifting organizational needs, ensuring ongoing alignment with overall business objectives.
Enhanced candidate experience by implementing streamlined recruitment processes and personalized communication strategies.

88M Motor Transport Operator

United States Army Reserve

03.2024 - Current

Adhered to standard operating procedures while transporting hazardous materials safely and securely.
Followed traffic laws and guidelines while operating military motor vehicles.
Assisted in training new Motor Transport Operators on proper driving techniques.
Operated heavy and light wheeled vehicles in a variety of terrains.

Armed Security Officer

State of Arizona Dept. Emergency and Military Aff.

03.2025 - 06.2025

Acted quickly during emergency situations to reduce opportunity for damage and injury.
Prevented unauthorized access to facilities by enforcing strict entry protocols and verifying identification.
Monitored and authorized entrance and departure of vehicles, cargo trucks, and visitors.
Screened individuals and prevented passage of prohibited articles into restricted areas.
Decreased instances of theft, vandalism, and trespassing through diligent observation and reporting suspicious activities.
Trained new Security Officers in company policies, ensuring consistent knowledge across the team and adherence to established procedures.
Responded decisively to emergency situations with effective crisis management tactics, mitigating potential harm or damage.
Underwent and maintained firearms certification in compliance with state laws and organizational standards.

Security Officer

Valley Medical Center

10.2024 - 02.2025

Ensure the safety and security of patients and staff by effectively managing situations where patients resist leaving the premises, utilizing appropriate de-escalation techniques and, when necessary, authorized use of physical intervention.
Implement security measures for patients who resist departure from the premises, using de-escalation techniques first, with the appropriate application of force in line with legal and facility guidelines.
Monitors CCTV system and operates various electronic monitoring equipment.
Patrols exterior and interior of building per assigned shift.
Assist hospital staff with de-escalation tactics and perform safety measures upon nurse staff requests.
Oversees enforcement of administrative policies, prevents crimes against property, and performs initial investigation as needed.
Responsible for daily, weekly, monthly, and annual documentation and reports.
Is aware of the lobby conditions and environment of care, communicates with environmental services and facilities for assistance if unable to resolve appearance.
Enforcement of parking violations in parking lots and parking garages.
Performs locks and unlocks for opening and closing of the hospital and clinics depending on appropriate shift.
Monitor and secure premises, providing intervention in situations where patients exhibit resistance to leaving, applying force only when required and in accordance with established protocols.

Sales Associate

CarMax

08.2023 - 10.2024

Managed and analyzed customer data using Salesforce to drive sales strategies, improve lead follow-up, and optimize sales pipeline management.
Proficiency in CRM software.
Meeting monthly goals with 95% customer retention rate and performing monthly sales deliver for performance evaluation.
Successfully integrated Salesforce into daily sales processes, improving customer interaction tracking, streamlining follow-up procedures, and increasing overall sales team efficiency.
Expert in using Salesforce to input, manage, and track customer data, ensuring personalized service and follow-up to drive customer retention and sales growth.
Proactively initiate contact potential customers to generate sales and build relationships, often working towards specific sales target
Handles incoming inquiries from potential customers and aiming to convert them into sales by understanding their needs and offering tailored solutions.

HVAC Technician

North Country Mechanical LLC

07.2022 - 08.2023

Calibrated thermostats, tested capacitors and checked refrigerant levels for proper functioning of the system.
Documented all repair work performed on HVAC units according to company standards.
Replaced worn out filters at regular intervals to improve air quality inside the premises.
Inspected electrical wiring of existing HVAC systems to identify potential problems and safety hazards.
Repaired or replaced defective parts such as compressors, motors, fans and other components in heating and cooling systems.
Installed new heating, ventilation, and air conditioning systems in residential and commercial buildings with precision and attention to detail.

Armor Crewman

United Sates Army

10.2016 - 07.2022

Conducted basic troubleshooting techniques to identify mechanical problems in armor vehicles.
Maintained records of equipment inspections, maintenance procedures and repair work performed on armor vehicles.
Trained and mentored new platoon members, providing assistance when needed and advising on how to perform daily duties.
Maintained responsibility and signed for equipment with a total of 1 million dollars of issued equipment to soldiers and never lost an item in Arms Room.
Provided leadership training during Sergeants time training and made sure lower enlisted was able to be proficient in work training task during field exercises.