Nicholas Shelton

In the span of the last seventeen years as being Manager of Campus Mart Inc, I have overseen the entire operations of the business, These operations include: daily operations of inventory control, overseeing employees, all financial responsibility, up keep of customer satisfaction, managing sales contracts for inventory products such as cigarettes and tobacco, as well as price comparing from different wholesalers to maintain best investments for profits.

As Manager I am well skilled with consumer and business communication to provide the best quality and confident business relationships for the corporation. High standards to maintain customer satisfaction in keeping customers with quality service and dependable daily standards to ensure continued courteous services. Personally oversee all company employee responsibility for the corporation that include all employee hiring, training, payroll, and evaluations. Daily use of confident, sustainable business financial skills, dependable, expert communication and problem solving knowledge to maintain a successful relationship for present and future ensurance for the corporation..

Conducted worker compensation and general liability audits for insurance companies. Would travel to insureds location and conduct audits that verified payroll or sales records which ever the policy was rated by. Constructed my own schedule daily and set up appointments for the coming weeks. Typically scheduled two to three weeks in advance.

• Calculated quotes and educated potential clients on insurance options.
• Upsold additional products and services after identifying customer needs and requirements.
• Built relationships with clients through active listening and talents to provide excellent service.
• Followed up with customers on unresolved issues.

Entered into a manager trainee program which started with understanding all parts of their manufacturing process and then eventually becoming a shift supervisor.