Nicholas Sibilia
Summary
Dedicated and proactive professional with extensive experience in safety, customer service, and operational management seeking to leverage my skills as a Light Rail Operator. Committed to ensuring safe and efficient transit operations while delivering exceptional service to passengers.
Overview
12
12
years of professional experience
Work History
Autonomous Vehicle Operator
Kett Engineering
01.2023 - 01.2024
- Conducted comprehensive daily inspections of autonomous vehicles to ensure operational safety and reliability, aligning with safety standards and protocols
- Addressed and resolved software and hardware issues promptly, demonstrating strong problem-solving skills and attention to detail
- Completed public road routes while maintaining high standards of safety and efficiency, contributing to a reliable and secure operation
- Adapted quickly to additional duties as assigned, demonstrating flexibility and responsiveness in a dynamic environment
Content Review Analyst
Accenture
01.2019 - 01.2023
- Analyzed and categorized large volumes of content, maintaining a high level of accuracy and adherence to compliance standards
- Delivered consistent and high-quality performance, with a 96% or higher quality standard, reflecting strong attention to detail and commitment to excellence
- Trained new hires and managed documentation, showcasing strong communication and organizational abilities
Security Specialist & Officer
Security Industry Specialist Inc. & Allied Barton Google
01.2012 - 01.2016
- Managed and documented daily security activities and incidents, ensuring accurate and thorough record-keeping
- Provided exceptional service and support to employees and visitors, creating a safe and welcoming environment
- Conducted regular patrols and monitored facility safety, demonstrating vigilance and reliability in maintaining security
Education
B.A. - Environmental Studies
San Francisco State University
San Francisco01.2018
Skills
- Safety and Compliance
- Customer Service
- Operational Efficiency
- Communication
- Problem-Solving
Skillssummary
Proven ability to adhere to safety protocols and operational procedures, ensuring a secure environment for both passengers and crew., Extensive experience providing courteous and effective service, addressing passenger needs and concerns with professionalism., Skilled in managing daily inspections and troubleshooting to maintain optimal vehicle performance and reliability., Strong verbal and written communication skills, essential for interacting with passengers, team members, and management., Adept at identifying and resolving issues quickly to maintain smooth operations and minimize disruptions.
Timeline
Autonomous Vehicle Operator
Kett Engineering
01.2023 - 01.2024
Content Review Analyst
Accenture
01.2019 - 01.2023
Security Specialist & Officer
Security Industry Specialist Inc. & Allied Barton Google
01.2012 - 01.2016
B.A. - Environmental Studies
San Francisco State University
Similar Profiles
Dominique KeyesDominique Keyes
Autonomous Vehicle Driver/Operator at Kett EngineeringAutonomous Vehicle Driver/Operator at Kett Engineering
JEFFREY SWANSONJEFFREY SWANSON
Driver Supervisor at Kett EngineeringDriver Supervisor at Kett Engineering
Ahmed MawriAhmed Mawri
Prototype Technician at Kett EngineeringPrototype Technician at Kett Engineering