Lead the installation of furnaces, air conditioners, heat pumps, ductwork, and IAQ products
Ensured all work complies with local codes, safety standards, and manufacturer guidelines
Manage jobsites, coordinate with team members, office staff, and homeowners
Train and mentor junior installers, and apprentices on best practices
Perform quality control checks to ensure system performance and customer satisfaction
Complete job documentation accurately, including checklists, start-up reports, and photos
HVAC Technician
Minneapolis St Paul, Plumbing Heating Air
07.2021 - 07.2022
Conducted maintenance service on HVAC systems to increase life expectancy of equipment and prevent costly repair work.
Performed troubleshooting on HVAC systems to determine root cause of issues.
Worked overtime, holidays and weekends to accommodate company needs.
Investigated major malfunctions and breakdowns of heating and air-conditioning systems and used troubleshooting to determine causes.
Service Manager
Minneapolis St Paul, Plumbing Heating Air
08.2020 - 07.2021
Analyzed service reports to identify areas of improvement.
Monitored service staff performance and provided feedback for improvement.
Resolved customer complaints in professional and timely manner.
Coordinated with other departments to maintain streamlined and productive workflow.
Hired, trained and supervised team of service staff members to meet business goals.
Apprentice HVAC Installer
Minneapolis St Paul, Plumbing Heating Air
07.2016 - 08.2020
Prepared worksite by setting up required tools and supplies.
Learned proper and safe use and maintenance of power tools, hand tools and safety equipment.
Worked under guidance of experienced professionals to learn trade best practices and techniques.
Learned wide range of simple and complex techniques from on-the-job training.
Warehouse Worker
AutoNation Ford
01.2014 - 06.2016
Loaded, unloaded, and moved material to and from storage and production areas.
Consistently lifted materials weighing as much as 75 pounds.
Verified documentation and condition of freight to assure quality standards were achieved.
Operated equipment while observing standard safety procedures.
Infantryman
United States Army
09.2010 - 12.2013
Operates both mounted and dismounted to close with and destroy the enemy; employs, operates, and maintains assigned weapons and equipment; employs proper dismounted movement techniques, cover, concealment, and camouflage as part of dismount team; performs basic communication functions and operates platoon communications equipment; constructs individual fighting positions; collects and reports tactical information as member of combat or reconnaissance patrol; assists in target detection, identification, and round sensing; assists in the breaching of minefields and obstacles.
Education
Associate of Science - Criminal Justice
Century College, White Bear Lake, MN
06-2016
Skills
Critical Thinking
Problem Solving
Oral and Written Communication
Leadership
Time Management
HVAC system installation, repair and troubleshooting, refrigerant handling, and system testing
Proficiency with essential tools
Timeline
Lead Hvac Installer - McQuillan Home Services
08.2022 - Current
HVAC Technician - Minneapolis St Paul, Plumbing Heating Air
07.2021 - 07.2022
Service Manager - Minneapolis St Paul, Plumbing Heating Air
08.2020 - 07.2021
Apprentice HVAC Installer - Minneapolis St Paul, Plumbing Heating Air
07.2016 - 08.2020
Warehouse Worker - AutoNation Ford
01.2014 - 06.2016
Infantryman - United States Army
09.2010 - 12.2013
Century College - Associate of Science, Criminal Justice