Nicholas Smith
Roanoke,VA
Summary
Dynamic and adaptable professional with a diverse background spanning healthcare, construction, and customer service sectors, notably at Catawba Hospital. Excelled in team collaboration and problem-solving, enhancing operational efficiency and patient care. Skilled in therapeutic communication and safety protocols, demonstrating a commitment to excellence and a positive workplace environment.
Overview
11
11
years of professional experience
Work History
SSTT
Catawba Hospital
11.2022 - Current
- Interact with patients
- Display therapeutic communication
- Perform safety checks on patients when needed
- Therapeutically intervene with patients who are experiencing behavioral episodes
- Do side work such as laundry and trash as needed
- Sit during continual supportive observation or 1:1
- Assist with day-to-day operations, working efficiently and productively with all team members
Laborer
Driveway Sealing of Roanoke Valley
08.2020 - 10.2022
- Loade, unloade, and move material to and from storage and production areas
- Perform general housekeeping and cleaning tasks
- Mitigate potential hazards with thorough site cleanup efforts at the end of each workday
- Perform any labor associated with asphalt repair or maintenance to include sealing, filling cracks, striping, and patching
Installer
Powerhome Solar
08.2019 - 08.2022
- Install complete systems at new residential and business construction sites
- Lay out materials and system components to prepare for installation
- Operate tools, equipment, and machinery according to safety standards
- Wire inverters, disconnects, and service panels
- Lay conduit
- Work as a member of either a roofing team or ground electrical team
Maintenance Worker (Seasonal)
Roanoke City Parks and Rec
05.2019 - 08.2019
- Mow and weed eat grass on Roanoke City greenways and parks
- Operate a zero turn radius mower
- Load and haul landscaping and mowing equipment to and from work sites
- Perform routine maintenance on small engines
Cook
IHOP
05.2018 - 05.2019
- Prepare meals efficiently under time constraints for timely service during peak hours
- Maintain clean and organized work areas at all times to bring safety and quality to food preparation process
- Set up and prepare cooking supplies and workstations during opening and closing to maximize productivity
Cook
Waffle House
09.2016 - 04.2018
- Prepare meals in a timely and efficient manner
- Provide quality customer service
- Occasionally pick up shifts as a server or dishwasher
Loader
Cardinal Glass
08.2015 - 09.2015
- Collaborate with team members to maintain efficient workflow
- Load panes of glass (both window and door sized) onto conveyer belt at production pace
- Operate a forklift and pallet jack as needed
PCA
Catawba Hospital
07.2014 - 08.2015
- Assist in ADL care
- Perform safety checks on patients as needed
- Display therapeutic communication
- Therapeutically intervene during patient behavioral episodes
Cashier
Kroger
06.2013 - 08.2014
- Help customers complete purchases, locate items, and join reward programs
- Answer questions about store policies and addressed customer concerns
- Greet customers entering store and responded promptly to customer needs
- Perform cash, card, and check transactions to complete customer purchases
Education
Career Studies Certificate - Building Trades Technology
Virginia Western Community College
Roanoke, VA08.2019
High School Diploma -
Hidden Valley High School
Roanoke, VA06.2013
Skills
- Friendly, Positive Attitude
- Teamwork and Collaboration
- Customer Service
- Problem-Solving
- Flexible and Adaptable
- Calm Under Pressure
Timeline
SSTT
Catawba Hospital
11.2022 - Current
Laborer
Driveway Sealing of Roanoke Valley
08.2020 - 10.2022
Installer
Powerhome Solar
08.2019 - 08.2022
Maintenance Worker (Seasonal)
Roanoke City Parks and Rec
05.2019 - 08.2019
Cook
IHOP
05.2018 - 05.2019
Cook
Waffle House
09.2016 - 04.2018
Loader
Cardinal Glass
08.2015 - 09.2015
PCA
Catawba Hospital
07.2014 - 08.2015
Cashier
Kroger
06.2013 - 08.2014
Career Studies Certificate - Building Trades Technology
Virginia Western Community College
High School Diploma -
Hidden Valley High School
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