Nicholas Smith
Lake City,FL
Summary
Dependable employee seeking an opportunity to expand skills and contribute to the company's success. Considered hardworking, versatile, and detail-oriented.
Overview
6
6
years of professional experience
Work History
Server
The Monroe
Orlando, FL
03.2025 - 07.2025
- Greeted guests and provided a verbal tour of the menu.
- Performed opening and closing duties, such as monitoring the assigned section, restocking supplies, and cleaning.
- Provided excellent customer service to ensure satisfaction.
Front of House Manager
Hippodrome State Theatre
Gainesville, Florida
05.2019 - 01.2025
- Trained new staff and mentored existing employees to close knowledge and skill gaps.
- Ensured exceptional customer service through staff training and performance monitoring.
- Updated online reservation systems regularly to accommodate guest requests.
- Monitored beverage costs and adjusted employees' techniques to reduce use.
- Complied with health and fire codes with strong oversight of food storage, preparation, and cleaning procedures.
Event Staff Member
West Light Farms LLC
High Springs, Florida
11.2022 - 12.2023
- Followed direction of event staff to assist with setting up spaces, stations and supplies.
- Provided crowd control assistance by directing foot traffic during high-volume events.
- Dismantled event spaces post-function according to venue guidelines while properly storing equipment.
Education
Bachelor of Fine Arts (B.F.A) - Acting
University of Florida
Gainesville, Florida04.2022
Associate in Arts (A.A.) - General
Santa Fe College
Gainesville, Florida04.2019
Skills
- POS system operations
- Training and coaching
- GFR certified crowd manager
- Risk assessment
- Conflict resolution
- Event coordination
References
References available upon request.
Timeline
Server
The Monroe
03.2025 - 07.2025
Event Staff Member
West Light Farms LLC
11.2022 - 12.2023
Front of House Manager
Hippodrome State Theatre
05.2019 - 01.2025
Bachelor of Fine Arts (B.F.A) - Acting
University of Florida
Associate in Arts (A.A.) - General
Santa Fe College
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