Nicholas Smith
yuba city,CA
Summary
Efficient Service Deli Clerk known for productivity and completing tasks with speed and accuracy. Possess specialized skills in customer service, food safety compliance, and inventory management. Excel in communication, teamwork, and adaptability, ensuring smooth operation within fast-paced deli environments.
Overview
21
21
years of professional experience
Work History
Service Deli Clerk
Costco
Marysville, CA
09.2023 - Current
- Followed company policies regarding sanitation standards in order to ensure health code regulations were met.
- Assessed customer needs, evaluated food allergies and suggested additional menu items as appropriate.
- Stayed calm and professional in situations and resolved conflicts to customer satisfaction.
- Resolved common and complex issues by determining need of customer and immediately offering favorable solutions, increasing customer satisfaction scores from to.
- Assisted customers with product selection by providing information on various options available.
Buffet Cook
Hard Rock Casino
Wheatland, CA
06.2021 - 08.2023
- Executed proper techniques when preparing menu item ingredients.
- Performed regular quality checks on cooked products to ensure freshness and safety standards were met.
- Prepared meals in accordance with operational policies, food safety guidelines and health code requirements.
- Monitored inventory to maintain proper supply level.
- Provided excellent customer service by answering questions about menu items or offering suggestions based on guests' dietary restrictions.
- Monitored food temperatures to maintain food safety.
- Organized ingredients for cooking, including washing, peeling, cutting and marinating food items.
- Managed a team of assistants who helped with prepping ingredients or plating dishes.
Fruit Dryer Tech
Sunsweet Dryers
Yuba City, CA
06.2016 - 02.2021
- Adjusted temperature settings on dryers to meet customer needs.
- Loaded carts of prunes into walk-in Dryers in a timely manner
Executive Chef
Fotine's Simply Greek Cafe'
Yuba City, CA
06.2004 - 02.2017
- Managed ordering, inventory levels, receiving, invoice settling, and equipment maintenance.
- Monitored temperatures of prepared food and cold-storage areas.
- Suggested and prepared promotional dishes according to ingredient availability and customer preferences.
- Distributed food to service staff for prompt delivery to customers.
- Supervised food preparation staff to deliver high-quality results.
- Conducted regular staff meetings to discuss menu changes, special events, promotions.
- Monitored inventory levels of all food items to ensure adequate supplies are available at all times.
- Supervised dramatic changes to kitchens, adhered to health department standards and handled customer requests for healthier food options.
- Observed food safety and sanitation protocols to reduce germ spread.
Education
High School Diploma -
Yuba City High School
Yuba City, CA06-2006
Skills
- Customer order taking
- Cleanliness and sanitation
- Proper food handling
- Health and hygiene standards
- Kitchen safety protocols
- Deli case arrangement
- Forklift
- Customer Service
Timeline
Service Deli Clerk
Costco
09.2023 - Current
Buffet Cook
Hard Rock Casino
06.2021 - 08.2023
Fruit Dryer Tech
Sunsweet Dryers
06.2016 - 02.2021
Executive Chef
Fotine's Simply Greek Cafe'
06.2004 - 02.2017
High School Diploma -
Yuba City High School
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