Nicholas Snyder
Dana Point,CA
Summary
All around people person, very dependent on taking a high volume of customers at one time. Motivated server with engaging personality and flexible approach. Upbeat, friendly and anticipating customer needs to facilitate enjoyable dining experiences.
Overview
7
7
years of professional experience
Work History
Server
The Deck
07.2020 - Current
- Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
- Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
- Increased sales significantly by upselling higher-end products to customers.
- Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals, and walk-in business.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Salesperson
Just Power
06.2020 - 08.2021
- Worked to build relationships with customers and built potential for additional sales.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Increased sales and customer satisfaction through personalized servicing.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Built relationships with customers and community to promote long term business growth.
Server
OAK Restaurant
01.2017 - 03.2019
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
No Degree - Business And Hospitality
San Diego Mesa College
San Diego, CAHigh School Diploma -
La Quinta High School
La Quinta, CA05.2014
Skills
- Order Management
- Upselling
- Hospitality Service Expertise
- Order Accuracy
- Quality Control
- High-Volume Dining
Additional Information
Tony Prosper- General manager at OAK
760-443-6228
Kyle Grant- owner of Just Power
760-265-4585
Nicholas Gula- general manager of The Deck in Laguna Beach
949-632-0717
Timeline
Server
The Deck
07.2020 - Current
Salesperson
Just Power
06.2020 - 08.2021
Server
OAK Restaurant
01.2017 - 03.2019
No Degree - Business And Hospitality
San Diego Mesa College
High School Diploma -
La Quinta High School
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