Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Nicholas Snyder

Newton,NJ

Summary

Proven leader with a track record of enhancing team productivity and reducing turnover at Complete Care Barnhill. Skilled in motivational techniques and policy enforcement, I excel in creating positive work environments and implementing effective sales strategies. Achievements include boosting customer satisfaction and streamlining operations, demonstrating strong leadership and customer service skills.

Results-driven management professional equipped for leadership roles. Demonstrated ability to oversee nightly operations, ensuring efficiency and safety. Strong emphasis on team collaboration and adaptability to shifting demands. Skilled in conflict resolution, staff training, and operational logistics. Known for reliability and proactive approach to problem-solving.

Knowledgeable with strong background in managing overnight operations, ensuring smooth workflow, and meeting targets. Proven ability to handle high-pressure situations and resolve conflicts efficiently. Demonstrated skills in team leadership and operational efficiency.

Knowledgeable with strong background in managing overnight operations, ensuring smooth workflow, and meeting targets. Proven ability to handle high-pressure situations and resolve conflicts efficiently. Demonstrated skills in team leadership and operational efficiency.

Overview

2025
2025
years of professional experience
1
1
Certification

Work History

Overnight Manager

Mcdonalds
  • Maintained a clean and organized store environment by implementing strict cleaning schedules and protocols for the overnight team.
  • Collaborated with daytime management to ensure seamless transition between shifts, maintaining consistency in daily operations.
  • Reduced employee turnover through effective communication, training, and mentorship of staff members.
  • Improved customer satisfaction by addressing concerns promptly, providing exceptional service during overnight hours.
  • Enhanced team productivity by effectively delegating tasks and setting priorities for the overnight crew.

Director of Housekeeping

Complete Care Barnhill
07.2023 - Current
  • Reduced employee turnover rate by fostering a positive work environment and providing opportunities for professional growth.
  • Increased team productivity by effectively delegating tasks and setting clear expectations for each staff member''s role within the department.
  • Conducted regular inspections of guest rooms and public spaces, ensuring adherence to established cleanliness standards and addressing any issues promptly.
  • Oversaw renovations projects in collaboration with maintenance teams, ensuring minimal disruption to guests during periods of construction.
  • Successfully addressed guest concerns regarding housekeeping matters in a timely manner, leading to increased repeat business.
  • Collaborated with human resources to refine recruitment strategies for the housekeeping department, attracting top talent and reducing time-to-fill open positions.
  • Improved overall guest satisfaction by implementing efficient housekeeping procedures and staff training programs.
  • Managed budget allocation for the housekeeping department, optimizing resource utilization while maintaining high-quality services.
  • Implemented staff recognition programs to boost morale and acknowledge exceptional performance, contributing to a motivated and engaged workforce.

Overnight Team Lead

Walmart
05.2021 - Current
  • Collaborated with daytime managers to ensure seamless transitions between shifts, promoting consistent store operations.
  • Increased overnight productivity by implementing efficient task delegation and team management strategies.
  • Supported company initiatives related to sustainability efforts, waste reduction programs, or energy conservation measures on-site during the night shift.
  • Streamlined inventory management processes during overnight hours, ensuring accurate stocking of shelves and proper product rotation.
  • Maintained a safe and secure work environment for all team members by enforcing company policies and safety regulations.
  • Reduced customer complaints by addressing and resolving issues promptly, demonstrating commitment to excellent service standards.
  • Trained new team members by relaying information on company procedures and safety requirements.
  • Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
  • Enhanced overall team performance by providing regular coaching, feedback, and skill development opportunities.
  • Coached team members in techniques necessary to complete job tasks.
  • Served as a role model for the team by demonstrating commitment to excellence, professionalism, and adherence to company values at all times.
  • Worked different stations to provide optimal coverage and meet production goals.
  • Managed schedules, accepted time off requests and found coverage for short shifts.
  • Managed risks and mitigated potential issues through proactive planning, monitoring, and timely decision making.

Education

Newton High School
Newton, NJ

Skills

  • Motivational skills
  • Employee relations
  • Policy enforcement
  • Sales strategies
  • Customer service
  • Strong leadership
  • Employee coaching and mentoring
  • Sales strategy
  • Schedule management
  • Negotiation and conflict resolution
  • Good judgment
  • Professionalism

Accomplishments

  • Supervised team of 5 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • First Aid Certification
  • Forklift Certification

Timeline

Director of Housekeeping

Complete Care Barnhill
07.2023 - Current

Overnight Team Lead

Walmart
05.2021 - Current

Overnight Manager

Mcdonalds

Newton High School

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