Nicholas Sonora
San Antonio
Summary
Proficient in customer service with a talent for conflict resolution and interpersonal communication. Committed to prioritizing tasks and providing exceptional service, driving customer satisfaction and successful project completion.
Results-oriented individual recognized for promoting high customer satisfaction and collaborating effectively with team members. Skilled in task prioritization and innovative problem-solving, contributing to enhanced team performance and service outcomes.
Overview
3
3
years of professional experience
Work History
Concession, maintenance, and cover charge
5 Tool Baseball
San Antonio
07.2022 - Current
- Completed day-to-day duties accurately and efficiently.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Identified needs of customers promptly and efficiently.
- Assisted with customer requests and answered questions to improve satisfaction.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Recognized by management for providing exceptional customer service.
Education
N/a - N/a
Irene L. Chavez Excel Academy
San Antonio, TX12-2025
Skills
- Customer service
- Team collaboration
- Problem solving
- Task prioritization
- Project management
- Effective communication
- Conflict resolution
- Bin maintenance
- Turfgrass maintenance
Timeline
Concession, maintenance, and cover charge
5 Tool Baseball
07.2022 - Current
N/a - N/a
Irene L. Chavez Excel Academy