Nicholas Spalla
Summary
Accomplished Supervisor with a proven track record at GXO Logistics, enhancing team efficiency and productivity by over 30%. Expert in staff development and process improvement. Demonstrates exceptional leadership and problem-solving abilities, driving significant improvements in operations and customer satisfaction. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
28
28
years of professional experience
Work History
Supervisor
GXO Logistics
07.2021 - Current
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Supervisor
XPO Logistics
10.2016 - 08.2021
- Oversaw daily operations of the department, ensuring smooth workflow and timely completion of tasks.
- Applied strong leadership talents and problem-solving skills to maintain team efficiency and organize workflows.
- Handled customer complaints, resolved issues, and adjusted policies to meet changing needs.
- Monitored workflow to improve employee time management and increase productivity.
- Evaluated employee performance and coached and trained to improve weak areas.
- Mentored newly hired employees on operating equipment and safety and developed training manual to use for reference.
Group Leader
Exel Logistics
08.2013 - 09.2016
- Led by example, demonstrating commitment to the company''s mission and consistently delivering high-quality work.
- Developed a collaborative work environment through open communication and regular team meetings, enhancing overall group performance.
- Monitored group performance on a regular basis, analyzing data and trends to identify areas for improvement.
- Delegated tasks strategically and monitored progress for timely completion.
- Trained new team members by relaying information on company procedures and safety requirements.
- Collaborated with other departments to optimize production workflows.
Warehouse Specialist
Parmed Pharmaceuticals
09.2008 - 05.2012
- Verified amount of items received in orders and cross-checked with invoices.
- Collaborated with team members to meet daily order fulfillment goals, ensuring timely delivery to customers.
- Maintained cleanliness and organization within the warehouse facility, promoting a safe working environment for all staff members.
- Loaded and unloaded items from and to shipping containers and vessels.
- Conducted cycle counts to maintain accurate inventory records while minimizing discrepancies between physical stock and system data.
- Operated various types of material handling equipment safely, including forklifts, pallet jacks, and hand trucks.
- Supported safe operations of warehouse order fulfillment and restocking by securing items on pallets and shelves.
- Packaged items for safe shipment and protection from damage in transit.
General Merchandise Manager
Bj's Wholesale Club
08.2003 - 01.2008
- Streamlined merchandise flow by implementing efficient receiving processes and timely replenishment of the sales floor.
- Facilitated cross-functional collaboration between departments to achieve shared goals related to store performance and customer satisfaction.
- Improved store sales by implementing innovative merchandising strategies and optimizing product displays.
- Motivated and mentored merchandise team to achieve high performance and job satisfaction.
- Ensured that all product was stocked and out for purchase, all signage was displayed.
Shipping Coordinator
McKesson
06.1996 - 11.2001
- Maintained accurate documentation for all shipments, ensuring compliance with regulations and minimizing potential liabilities.
- Prepared and maintained accurate records of shipments and deliveries to enable tracking history and acquire consistent information.
- Managed complex shipping schedules, prioritizing tasks based on urgency and importance to meet strict deadlines.
- Ensured timely deliveries with effective communication between warehouse staff, carriers, and customers.
- Processed returns and updated accounts.
- Oversaw warehouse crew stocking inventory and preparing loads.
- Worked with vendors to schedule daily pickups and weekly deliveries.
Education
No Degree - Business Management
Niagara County Community College
Sanborn, NYHigh School Diploma -
Newfane Senior High School
Newfane, NY06.1991
Skills
- Staff Development
- Processes and procedures
- Process Monitoring and Improvement
- Certified Forklift Trainer
- First Aid Training
- Experience in Word, Excel, Outlook, Powerpoint, SAP
Timeline
Supervisor
GXO Logistics
07.2021 - Current
Supervisor
XPO Logistics
10.2016 - 08.2021
Group Leader
Exel Logistics
08.2013 - 09.2016
Warehouse Specialist
Parmed Pharmaceuticals
09.2008 - 05.2012
General Merchandise Manager
Bj's Wholesale Club
08.2003 - 01.2008
Shipping Coordinator
McKesson
06.1996 - 11.2001
No Degree - Business Management
Niagara County Community College
High School Diploma -
Newfane Senior High School
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