NICHOLAS SPEROPOULOS
New Rochelle,NY
Summary
Experienced and enthusiastic with track record of success across retail and restaurant industries. Possesses exceptional interpersonal, problem-solving and analytical skills.
Overview
10
10
years of professional experience
Work History
Consultant
ANTIQUES & CONSIGNMENT
06.2014 - Current
- assisted in the monthly reconciliation of customer accounts which included calculating and sending customer consignment payments
- built, manage and maintain the online presence for my family’s consignment business which has led to consecutive yearly increases in sales
- Onboarded and managed new client accounts to boost retention rates.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
Bartender
SHORTY’S PINS X PINTS
05.2022 - 11.2023
- Prepared and served a range of alcoholic and non alcoholic beverages with a focus on quality and presentation
- experimented with ingredients to make interesting and well liked cocktails including seasonal ones
- Upsold menu items to customers, driving up per sale revenues and maximizing profits.
- Served high customer volumes during special events, nights, and weekends.
- Performed opening and closing duties, printing sales reports, setting up for incoming shift, preparing cash drawers, and taking inventory.
- Kept bar presentable and well-stocked to meet customer needs.
- Followed alcohol awareness procedures for preventing excessive guest intoxication.
- promoted to bartender position after 10 months as a server
Server
HEMINGWAY’S CAFE
08.2021 - 05.2022
- Served food and beverages promptly with focused attention to customer needs.
- Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Cultivated warm relationships with regular customers.
- Set positive tone for entire dining experience as first point of contact for incoming guests.
- Maintained clean and organized dining areas to uphold restaurant hygiene standards.
- Bussed and reset tables to keep dining room and work areas clean.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
- Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
- Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Education
Bachelor’s - Communications
University of Pittsburgh
Pittsburgh, PA12.2022
Skills
- Dedicated and results oriented communications graduate possessing excellent verbal, written and communication skills
- Possess hands on experience in digital media customer service, sales, pricing, merchandising and organizational skills
Timeline
Bartender
SHORTY’S PINS X PINTS
05.2022 - 11.2023
Server
HEMINGWAY’S CAFE
08.2021 - 05.2022
Consultant
ANTIQUES & CONSIGNMENT
06.2014 - Current
Bachelor’s - Communications
University of Pittsburgh
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