Nicholas Spohn
Summary
Experienced and dedicated worker with 10 years of experience in warehouse environments, customer service, and general labor. Recognized for strong work ethic, efficient customer service, and friendly demeanor. Proficient in streamlining processes and optimizing efficiency as an operations professional. Emphasizes importance of team collaboration to achieve organizational goals. Adaptable, reliable, and skilled in project management, data analysis, and problem-solving. Highly regarded in the industry for clear communication, strategic thinking, and results-driven approach.
Overview
9
9
years of professional experience
1
1
Certification
Work History
Donation Specialist
Goodwill Industries of Northern New England
05.2024 - Current
- Evaluated records and risk assessment information for preliminary donor eligibility.
- Managed interactions with donors and donation center personnel to achieve goals.
- Enhanced donor experience by providing efficient, friendly service during the donation process.
- Arranged transportation and communicated arrangements according to established protocols.
- Maintained a clean, welcoming environment for donors at all times, creating a positive experience that encouraged repeat donations.
Visual Merchandiser
Macy's
10.2023 - 03.2024
- Managed mannequin styling, ensuring alignment with current fashion trends and company branding guidelines.
- Revamped store layout to improve customer flow and overall shopping experience, resulting in better customer satisfaction ratings.
- Updated signage regularly to reflect current promotions or markdowns, improving clarity for customers seeking sale items within the store environment.
- Enhanced store sales by creating visually appealing and strategically placed product displays.
- Created engaging POP displays that effectively promoted high-margin items, increasing impulse purchases from customers.
Merchandiser
Anderson Merchandising
06.2023 - 08.2023
- Efficiently dismantled and reconstructed outdated shelving units in multiple sections of the Walmart retail space to improve the shopping environment for customers
- Rearranged merchandise to ensure brand integrity within the store and streamline the shopping experience
- Updated signage to reflect accurate pricing and product information
Safety Operations Associate
Amazon
07.2021 - 04.2023
- Ensured that items were properly and safely unloaded from vehicles into the warehouse
- Sorted packages coming in from the fulfillment center by size and route
- Reviewed and assessed incoming and departing shipments by examining for defects
- Ensured that fulfillment team members abided by imposed safety measures as a member of the Associate Safety Committee
- Assisted team with administrative tasks to facilitate smooth workflow.
- Supported operational efficiency by coordinating daily logistics activities.
- Facilitated training sessions for new hires to ensure understanding of procedures.
Stacker
Market Basket
10.2015 - 06.2021
- Packed customer purchases in bags while providing excellent customer service
- Separated customers items to ensure they did not become damaged or missing
- Collected empty carts from parking lot to minimize loss and damage to store property
- Gathered and emptied trash and recycling
- Maintained cleanliness across various departments
Education
High School Diploma - Automotive Technology Program
Whittier Regional Vocation Technical High School
Haverhill, MA06.2016
Skills
- Routine Oil Maintenance
- Tire Maintenance
- Experienced in Microsoft Word
- Advanced Excel Functions
- Donor Relationship Management
- Volunteer Engagement
- Effective Team Collaboration
- Prioritization and Scheduling
- Effective Project Coordination
- Resource Allocation Strategy
- Inventory Assessment
- Customer Engagement
- Product knowledge
Hobbies and Interests
- Creative Writing
- Fitness
- Reading
Certification
- Forklift Certification
- OSHA Certified
- CPR/AED Certification
Languages
English
Native or Bilingual
Italian
Limited Working
German
Limited Working
Interests
- Tech enthusiast, passionate about exploring the latest advancements and innovations
- Gym Workouts
- Mindfulness Practices
- Hiking
- Bread Making
- Baking
- Historical Exploration
Timeline
Donation Specialist
Goodwill Industries of Northern New England
05.2024 - Current
Visual Merchandiser
Macy's
10.2023 - 03.2024
Merchandiser
Anderson Merchandising
06.2023 - 08.2023
Safety Operations Associate
Amazon
07.2021 - 04.2023
Stacker
Market Basket
10.2015 - 06.2021
High School Diploma - Automotive Technology Program
Whittier Regional Vocation Technical High School
Similar Profiles
Aurora JeromeAurora Jerome
Shift Supervisor at Goodwill Industries of Northern New EnglandShift Supervisor at Goodwill Industries of Northern New England
Tyler Poulin, LPCTyler Poulin, LPC
Director of Loss Prevention at Goodwill Northern New EnglandDirector of Loss Prevention at Goodwill Northern New England
Kossi GamedahKossi Gamedah
Senior Vice President, Retail Operations at Goodwill Northern New EnglandSenior Vice President, Retail Operations at Goodwill Northern New England
David KnightDavid Knight
Donation Specialist at GoodwillDonation Specialist at Goodwill
Kristen EdwardsKristen Edwards
Donation Specialist at CRCIDonation Specialist at CRCI