Nicholas Ssenkuba
Greenbelt,MD
Summary
Detail-oriented and results-driven professional with experience in business management, financial operations, and logistics. Adept at optimizing business processes, ensuring regulatory compliance, and improving efficiency through strategic decision-making. Strong customer service, financial management, and inventory control skills with a proven track record of accuracy and operational improvement.
Overview
4
4
years of professional experience
Work History
Seasonal Sortation Associate
Amazon Fulfillment Center
11.2024 - 01.2025
- Processed 400+ packages daily with 99.9% accuracy using RF scanners, ensuring timely sorting and routing in compliance with safety protocols
- Collaborated with a team of 10+ associates to meet hourly productivity goals during peak holiday seasons, reducing shipment delays by 15%
- Operated handheld scanners and inventory management systems to update tracking data in real time, maintaining precise records for 10,000+ items monthly
- Maintained a clean and organized workspace, adhering to OSHA standards and contributing to a 20% improvement in team efficiency.
Business Owner & Manager
S N Enterprise
01.2021 - 09.2024
- Managed daily financial transactions with 100% accuracy, overseeing cash flow, reconciling accounts, and minimizing discrepancies
- Trained and supervised a team of four employees in customer service protocols, fraud detection, and compliance with financial regulations
- Implemented inventory and accounting systems (QuickBooks), improving financial reporting efficiency by 30% and reducing operational errors
- Built long-term client relationships by resolving concerns, processing returns, and recommending tailored solutions, achieving a 98% satisfaction rate
- Ensured strict adherence to local financial laws and audit standards, maintaining zero compliance violations over three years.
Education
Bachelor’s Degree - Accounting
Kyambogo University
01.2022
Regent University
Skills
- Skills & Competencies
- Financial & Accounting Expertise:
- Accounting, Auditing, Cash Management, Financial Regulations, Finance
- Business Operations & Management: Business Efficiency, Business Process Improvement, Regulatory Compliance, Sales Till Operation
- Customer Service & Communication: Customer Relationship Management, Conflict Resolution, Customer Service
- Technical Proficiency: Accounting Systems (QuickBooks), Data Analysis, Inventory Management
- Safety & Compliance: Occupational Safety and Health Standards
Accomplishments
- Years - Strong ability to streamline operations, improve efficiency, and ensure regulatory compliance in financial and retail environments.
Timeline
Seasonal Sortation Associate
Amazon Fulfillment Center
11.2024 - 01.2025
Business Owner & Manager
S N Enterprise
01.2021 - 09.2024
Bachelor’s Degree - Accounting
Kyambogo University
Regent University