Overview
Work History
Education
Skills
References
Timeline
Generic

Nicholas Stack

Austin,TX

Overview

11
11
years of professional experience

Work History

Front End Associate

Costco Wholesale
10.2017 - Current
  • Enhance member experience by designing and implementing visually appealing front-end interfaces.
  • Optimize productivity by practicing systematic ways to accomplish tasks, while also being flexible to constant changes.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Maintain consistency in work ethic, branding, and presentation, so as to provide the utmost experience for each member.
  • Answered questions about store policies and addressed customer concerns.
  • Gathered shopping baskets and carts and relocated to designated areas.
  • Enhanced productivity through proper use of equipment such as pallet jacks, flatbeds, sledgehammers, and safety razors.
  • Managed efficient cash register operations.
  • Developed strong rapport with customers and created positive impression of business.
  • Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.

Unarmed Security Guard

Concrete Cowboy
01.2021 - 05.2021
  • Responded to emergency situations with timely decision-making and efficient action, ensuring the safety of all involved.
  • Collaborated with local law enforcement agencies for coordinated response efforts in critical incidents.
  • Assisted in the training of new security personnel, sharing knowledge and expertise to ensure a skilled workforce.
  • Prevented escalations in conflicts through effective communication skills and conflict resolution techniques, maintaining a calm environment onsite.
  • Demonstrated attention-to-detail in reporting any suspicious activities or persons observed- often upwards of 200 people- during shift hours.
  • Responded quickly to incidents and assessed active situations for security concerns.
  • Verified each individual's right to enter restricted areas and denied access to unauthorized persons.
  • Completed full building and grounds patrols to spot and investigate concerns.
  • Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
  • Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
  • Enforced security policies and removed violators and unauthorized individuals from premises to maintain safe environment.
  • Leveraged physical or verbal techniques to investigate suspicious activities and resolve concerns.

Sales Associate

CUTCO
07.2017 - 10.2017
  • Contributed to visual merchandising efforts by creating eye-catching displays that showcased products effectively and enticed shoppers to make purchases.
  • Provided personalized shopping experiences for repeat customers by remembering their preferences and offering tailored recommendations.
  • Often set up 5 to 10 appointments a day to meet with new potential customers.
  • Utilized cross-selling techniques to introduce customers to complementary products, increasing average transaction size.
  • Participated in team meetings and training sessions regularly for continuous professional development within the retail industry.
  • Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.

Sales Associate

Woodlands Premium Motorcycles
02.2017 - 08.2017
  • Increased sales revenue by building strong rapport with customers and recommending appropriate products based on their needs.
  • Boosted customer satisfaction levels through exceptional service, addressing concerns promptly, and providing a welcoming store environment.
  • Managed approximately 30 to 40 calls and emails every day in order to keep in touch with previous and potential clients.
  • Developed new client relationships by actively engaging with potential customers and highlighting the benefits of the product.

Server

Gino’s East Chicago Pizzeria
12.2014 - 05.2017
  • Enhanced customer satisfaction by promptly attending to their needs and providing personalized service.
  • Maximized table turnover rate by efficiently managing party reservations as well as smaller groups simultaneously.
  • Often solo catered to parties of over 20 while maintaining other responsibilities throughout the shift.
  • Increased sales with upselling techniques and thorough knowledge of menu items, specials, and promotions.
  • Maintained a clean and orderly dining area for an enjoyable guest experience.
  • Provided wine presentations and recommendations to clientele.
  • Trained and educated new hires on service, events, beverage, and menu knowledge.

Stock Associate

Victoria’s Secret
09.2013 - 03.2014
  • Improved inventory accuracy by conducting regular stock audits and updating the database accordingly.
  • Enhanced store efficiency by organizing shelves and storage areas for easier product access.
  • Reduced shrinkage rates with vigilant monitoring of stock levels and timely reporting of discrepancies.
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Assisted in seasonal inventory preparations to ensure smooth transitions between product lines.
  • Facilitated efficient restocking processes during peak hours to minimize out-of-stock occurrences on the sales floor.

Stock Associate

Bed Bath & Beyond
01.2013 - 09.2013
  • Boosted customer satisfaction by assisting with product inquiries, locating items, and providing relevant information.
  • Collaborated with team members to maintain a clean, organized, and safe work environment in the stockroom.
  • Assisted in seasonal inventory preparations to ensure smooth transitions between product lines.
  • Enhanced store efficiency by organizing shelves and storage areas for easier product access.
  • Supported visual merchandising initiatives by assembling promotional displays according to guidelines set forth by management.
  • Assisted colleagues in other departments when needed to ensure cohesive store operations across all teams.
  • Enhanced productivity through proper use of equipment such as pallet jacks, hand trucks, and forklifts while adhering to safety protocols at all times.
  • Greeted customers and directed to requested products.
  • Answered customer questions and provided detailed product information.

Education

Associate Of Arts -

Lone Star College System
Spring, TX
06.2015

High School Diploma -

Oak Ridge High School
Conroe, TX
05.2012

Skills

  • Time Management
  • Detail-Oriented
  • Leadership
  • Excellent Customer Service
  • Problem-Solving Abilities
  • Strong Communication and Interpersonal Skills
  • Safety and Cleanliness Standards
  • Decision-Making
  • Active Listening
  • Dispute Mediation
  • Friendly and Helpful
  • Reliable and Responsible
  • Goal-Driven
  • Basic Mathematics
  • Cash Handling

References

Randal Navarro:

Supervisor, Costco Wholesale

(737)484-2368


Debra Stachulak:

Sales Associate, The Home Depot

(708)704-7572


James Palladino:

Costco Wholesale Co-worker/Personal Friend

(512)203-7668

Timeline

Unarmed Security Guard

Concrete Cowboy
01.2021 - 05.2021

Front End Associate

Costco Wholesale
10.2017 - Current

Sales Associate

CUTCO
07.2017 - 10.2017

Sales Associate

Woodlands Premium Motorcycles
02.2017 - 08.2017

Server

Gino’s East Chicago Pizzeria
12.2014 - 05.2017

Stock Associate

Victoria’s Secret
09.2013 - 03.2014

Stock Associate

Bed Bath & Beyond
01.2013 - 09.2013

Associate Of Arts -

Lone Star College System

High School Diploma -

Oak Ridge High School

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