Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Nicholas Stackpole

Newton Highlands,MA

Summary

Experienced in child education and customer service, with a background in teaching at Goldfish Swim School and retail roles at Star Market and HomeGoods. Demonstrated ability to foster acceptance and understanding among children, while effectively managing customer interactions. Proven adaptability in various work environments, with a focus on maintaining high standards despite challenges. Strong commitment to safety and security as a former Security Officer, ensuring a secure environment for all stakeholders.

Overview

5
5
years of professional experience

Work History

Street Sales Specialist

Sunrun Inc.
Boston, MA
05.2024 - 11.2024
  • Greeted prospective customers professionally, enhancing initial engagement.
  • Identified potential clients through cold calling and networking with existing customers.
  • Explained product features and pricing, demonstrating effective usage to clients.
  • Recorded and processed merchandise orders accurately in computer systems.
  • Participated in sales presentations, showcasing advantages of products or services.
  • Resolved customer inquiries promptly to maintain high satisfaction levels.
  • Conducted regular follow-ups with clients to ensure continued satisfaction.
  • Coordinated with logistics teams for timely delivery of products.

Security Officer

Security Service Specialists
Newton, MA
04.2023 - 04.2024
  • Addressed issues promptly while providing clear information with minimal supervision.
  • Monitored premises and documented activities in daily officer reports.
  • Secured personnel and property through building inspections and property patrols.
  • Verified photo IDs and tickets to facilitate guest access.
  • Completed incident reports detailing security or loss prevention events.
  • Inspected parking lot for permits, ticketing or towing unauthorized vehicles.
  • Reported safety hazards for prompt remediation by relevant authorities.
  • Enforced company rules and regulations through established security procedures.

Retail Associate

HomeGoods
Newton, MA
02.2021 - 09.2022
  • Maintained clean and organized shelves to enhance store appearance.
  • Restocked shelves, racks, and bins with latest merchandise to ensure availability.
  • Monitored sales floor to assist customers and identify restocking needs.
  • Provided support to customers by answering inquiries about promotions and products.
  • Resolved customer issues according to store policies for optimal satisfaction.
  • Ensured a safe shopping environment through active monitoring of customer actions.
  • Updated signage to promote special items effectively.
  • Assisted customers via phone regarding store operations and orders.

Cart Attendant

Star Market Grocery Store
Chestnut Hill, MA
06.2020 - 12.2020
  • Retrieved carts from docking areas and organized them in bay after parking lot shifts.
  • Corralled shopping carts and transported them back to store for efficient restocking.
  • Assisted guests with carrying and loading larger items or grocery orders into vehicles.

Assistant Swim Instructor

Goldfish Swim School
Needham, MA
03.2020 - 04.2020
  • Instructed up to six new swimmers concurrently to develop fundamental skills.
  • Encouraged class participation and comfort among hesitant swimmers.
  • Supported coach in managing swim team of six students for optimal performance.
  • Taught swimming techniques to students ranging from beginner to advanced levels.
  • Promoted safe pool entry and exit practices for all children.

Education

Associate of Science - Accounting

Massachusetts Bay Community College
Wellesley Hills, MA
06-2027

High School Diploma -

Newton South High School
Newton, MA
06.2023

Skills

  • Safety training
  • CPR/AED Certification
  • Pool operations
  • Group and individual instruction
  • Flexible Hours
  • Retail sales
  • Customer assistance
  • Teamwork
  • Planning & organizing
  • Retail merchandising expertise

References

Dr. Michael Jellinek

Lahey Hospital & Medical Center

617-650-9361

Dr. Barbara Spivak

Mount Auburn Hospital

617-448-0014

Isaiah Jellinek

Newton Police Department

617-767-5278

Timeline

Street Sales Specialist

Sunrun Inc.
05.2024 - 11.2024

Security Officer

Security Service Specialists
04.2023 - 04.2024

Retail Associate

HomeGoods
02.2021 - 09.2022

Cart Attendant

Star Market Grocery Store
06.2020 - 12.2020

Assistant Swim Instructor

Goldfish Swim School
03.2020 - 04.2020

Associate of Science - Accounting

Massachusetts Bay Community College

High School Diploma -

Newton South High School

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