Skilled in delivering exceptional customer service with a focus on patient care, caregiving, child care, and housekeeping/janitorial duties. Proficient in fluent English, known for dependability and collaborative teamwork.
Enhanced patient comfort by providing compassionate and attentive care, addressing individual needs and preferences.
Assisted clients with activities of daily living, promoting independence and quality of life.
Maintained a safe and clean environment for patients, reducing risks and ensuring optimal health outcomes.
Administered medications as prescribed, ensuring accurate dosage and timely administration for maximum efficacy.
Collaborated with healthcare team members to develop personalized care plans for each client, resulting in tailored support and improved wellbeing.
Participated in ongoing professional development opportunities to stay current on best practices in caregiving techniques, enhancing the quality of care provided.
Implemented fall prevention strategies within the home environment by identifying hazards or obstacles that posed risk to patient safety.
Assisted with dressing guidance, grooming, meal preparation, and medication reminders.
Built strong relationships with clients to deliver emotional support and companionship.
Customer Service
Walgreens
02.2021 - 12.2021
Enhanced customer satisfaction by promptly addressing concerns and providing accurate information.
Resolved customer complaints with empathy, resulting in increased loyalty and repeat business.
Assisted customers in navigating company website and placing online orders, improving overall user experience.
Collaborated with team members to develop best practices for consistent customer service delivery.
Developed strong product knowledge to provide informed recommendations based on individual customer needs.
Handled escalated calls efficiently, finding satisfactory resolutions for both customers and the company alike.
Managed high-stress situations effectively, maintaining professionalism under pressure while resolving disputes or conflicts.
Handled customer inquiries and suggestions courteously and professionally.
Teacher Aid
Kids And Krayons Learning Center
03.2019 - 09.2020
Lead young children's activities, tell stories, teach songs and prepare craft materials
Prepare and serve snacks
Help children eat, dress and use the toilet
Write down observations about the children in class for your supervisors
Discuss children's progress and challenges at staff meetings
Supports the learning center environment
Helps with appropriate daily activities for children
Establishes and maintains a safe and healthy nurturing environment for children
Supervises children for safety
Arranges classroom daily and prior to Fall and Spring sessions
Keeps the learning environment clean and orderly by picking up learning materials, wiping tables and chairs, etc
Attends staff meetings, school programs, and in-service training.
Developed strong relationships with students, parents, and colleagues by maintaining open lines of communication and fostering a supportive learning environment.
Increased student literacy rates by implementing targeted reading strategies in individualized instruction plans.
Enhanced classroom engagement through the use of interactive teaching methods, such as group projects and hands-on activities.
Park Services Attendant
Six Flags Magic Mountain
02.2018 - 11.2018
Assist guests with park information and accurate directions to their next attraction
Walk through the park with a broom and dustpan to ensure everything looks its best
Hose down midways and patios before or after regular park hours
Wipe down tables and benches.
Improved facility cleanliness by performing daily maintenance tasks such as sweeping, mopping, and vacuuming.
Enhanced building safety through regular inspection and repair of lights, doors, windows, and locks.
Educated visitors on park rules and regulations, promoting adherence to preserve natural resources.
Collaborated with team members on various projects for overall park improvement and upkeep.
Performed routine maintenance tasks, ensuring well-maintained facilities for visitors'' enjoyment.
Maintained accurate records of daily activities, incidents, and maintenance needs for streamlined communication among staff members.
Assisted in emergency situations providing first aid support when necessary while coordinating with emergency services.