Dynamic leader with a proven track record at Master Maintenance, enhancing company performance through strategic operations management and fostering employee relations. Excelled in driving revenue growth and operational excellence, leveraging skills in negotiation and financial management. Cultivated partnerships and accountability, achieving significant improvements in customer satisfaction and collaboration efficiency.
Overview
40
40
years of professional experience
Work History
President
Master Maintenance
301 W Elm Street, Lima Oh 45801
07.1984 - Current
Hired and managed employees to maximize productivity while training staff on best practices and protocols.
Increased customer satisfaction through continuous improvement initiatives and excellent customer service.
Managed crisis situations effectively while minimizing disruption to daily operations.
Enhanced company performance by implementing strategic plans and overseeing daily operations.
Cultivated strong relationships with external partners to foster collaboration and maximize resources.
Established a culture of accountability by setting clear expectations and holding individuals responsible for results.
Delivered operational excellence by optimizing resources, processes, and overall cost structure.
Developed strong partnerships with cross-functional teams for improved collaboration and efficiency.
Supported project management team for optimal performance.
Education
Bachelor of Science - Accounting And Business Management
Ohio State University
Lima, OH
05.1991
Skills
Operational Excellence
Employee Relations
Operations Management
Sales and Marketing
Negotiation
Financial Management
Revenue Growth
Talent Recruitment
Timeline
President
Master Maintenance
07.1984 - Current
Bachelor of Science - Accounting And Business Management