Ambitious Bar Manager with a proven track record of creating successful beverage service operations, managing staff and increasing profits. Extensive experience in menu design, ordering supplies and creating innovative solutions to beverage service challenges. Well-versed in hospitality standards and natural knack for building relationships with customers.
Overview
13
13
years of professional experience
Work History
Corporate Beverage Director
The Original Crabby Bills Family Brands
11.2023 - Current
Increased beverage sales by developing and implementing innovative marketing strategies.
Enhanced customer satisfaction with unique and creative drink menus tailored to individual preferences.
Managed inventory effectively, reducing waste and improving cost efficiency.
Collaborated with chefs to design food pairings for specialty cocktails, enhancing guest experience.
Trained bartenders on mixology techniques, ensuring consistent and high-quality beverages across the establishment.
Implemented quarterly menu rotations to showcase seasonal ingredients, keeping offerings fresh and exciting for guests.
Negotiated favorable contracts with vendors, securing competitive pricing on premium products.
Analyzed sales data to identify trends in consumer preferences, guiding future menu development efforts.
Manager
The Original Crabby Bills
06.2020 - 09.2023
Increased team productivity by implementing streamlined processes and effective communication strategies.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Reduced operational costs through comprehensive process improvement initiatives and resource management.
Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
FOH Manager
Osteria
10.2018 - 03.2019
Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
Maximized table turnover rate through effective floor plans and strategic server assignments.
Streamlined reservation processes for enhanced guest experiences and increased bookings.
Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
Managing Partner
Joey Pazzo's
12.2016 - 08.2017
Increased client base by implementing effective marketing strategies and fostering long-term relationships.
Streamlined internal processes for improved efficiency and productivity within the firm.
Mentored junior staff members, resulting in a more cohesive team and increased overall performance.
Negotiated high-value contracts with clients, securing profitable partnerships for the company.
F&B Manager
Opal Sands
12.2015 - 08.2016
Boosted customer satisfaction by implementing new menu items and service improvements.
Enhanced team performance through effective staff training and development programs.
Streamlined operations by optimizing inventory management and reducing food waste.
Increased revenue with targeted promotions, special events, and upselling techniques.
FOH Manager / GM
Hogan's Beach / Mamma Mia's
03.2013 - 08.2015
Improved customer satisfaction by implementing efficient front-of-house operations and staff management techniques.
Maximized table turnover rate through effective floor plans and strategic server assignments.
Streamlined reservation processes for enhanced guest experiences and increased bookings.
Elevated team performance with regular training sessions, addressing areas of improvement and promoting best practices.
Sales Representative
Continental Roofing Company
06.2011 - 02.2013
Increased sales revenue by identifying and targeting high-potential accounts.
Expanded customer base through cold calling, networking, and relationship building.
Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Generated additional sales opportunities with upselling and cross-selling techniques.
Education
Clearwater Central Catholic - HS
Clearwater, FL
Tallahassee Community College
Tallahassee, FL
05.2011
Skills
Supplier Negotiations
Beverage Trends
Brand Promotion
Pricing strategy
Staff Training and Development
Sales Development
Network development
Customer Service
Product and service knowledge
Upselling and Cross Selling
Timeline
Corporate Beverage Director
The Original Crabby Bills Family Brands
11.2023 - Current
Manager
The Original Crabby Bills
06.2020 - 09.2023
FOH Manager
Osteria
10.2018 - 03.2019
Managing Partner
Joey Pazzo's
12.2016 - 08.2017
F&B Manager
Opal Sands
12.2015 - 08.2016
FOH Manager / GM
Hogan's Beach / Mamma Mia's
03.2013 - 08.2015
Sales Representative
Continental Roofing Company
06.2011 - 02.2013
Clearwater Central Catholic - HS
Tallahassee Community College
Similar Profiles
TIFFANY ST.LIFERTIFFANY ST.LIFER
Catering, Marketing, & Events Director at The Crabby Bill's Family BrandsCatering, Marketing, & Events Director at The Crabby Bill's Family Brands