Nicholas Stearns

Work History

Facilitates and Event Management Intern

SEMO

01.2025 - Current

Assisted in the successful execution of multiple events, ensuring seamless planning and coordination.
Increased client satisfaction by providing exceptional customer service before, during, and after events.
With Basketball I assist by moping the court when players go down, as well as keeping stats like fouls and shots, and recording them on the scoreboard.
With Baseball I record ball strike calls hits and errors and runs and pitches on the scoreboard as well as Softball.
Gymnastics I assist with keeping score and making sure they are accurate with what the judges have.

Concessions Associate

Southeast Missouri State University Home Football

08.2023 - Current

Operated cash registers accurately, handling cash transactions and balancing end-of-shift reports.
Provided exceptional customer service, addressing inquiries and resolving issues promptly.
Prepared quality concession food items while adhering to food safety standards and protocols.
Collaborated with team members for seamless event operations and optimal customer experiences.

Assistant Scoutmaster

Troop 5

05.2022 - Current

Resolved conflicts that arose between campers by listening to complaints and finding appropriate solutions.
Provided clear instruction to activity and program participants to deliver fun and maintain safety.
Assisted in developing and implementing program ideas, planned activities for units and evaluated program quality.
Administered basic first aid and medications per organizational guidelines, documenting incidents and communicating details to camp director.
Participated in group activities, emphasizing making camp fun for campers, teaching skills, providing encouragement and facilitating opportunities of interaction between campers.
Strengthened scouting traditions by teaching essential skills such as knot tying, first aid response, navigation techniques during weekly meetings or outings.
Mentored individual scouts, addressing personal challenges and fostering growth in character and confidence.
Provided guidance on proper camping etiquette including Leave No Trace principles during overnight trips which fostered environmental stewardship among members.
Promoted a diverse and inclusive environment within the troop, leading to stronger camaraderie amongst members.
Facilitated merit badge workshops to help scouts advance in rank and achieve their goals effectively.
Advocated for youth leadership within the troop by encouraging active involvement in decision-making processes at meetings or events.
Supported Eagle Scout candidates by guiding them through project planning processes while adhering to strict deadlines for completion.
Encouraged teamwork among scouts by organizing group challenges and team-building exercises during regular meetings.
Assisted new scouts in transitioning into the program by providing orientation sessions and ongoing support throughout their journey.

Crew Trainer

Mcdonalds

05.2020 - Current

Responsibility of training crew
Reasonable for grill training
Trained other employees in customer service, food safety, and performance requirements.
Taught new team members correct procedures for all areas of operations.
Studied crew members during work shift to provide feedback and guidance in improving performance.
Set positive example for team members by providing high-quality, efficient service.
Greeted customers with smile and provided friendly service to professionally handle every need.
Collaborated with management to identify areas of improvement and develop comprehensive training programs.
Maintained current knowledge of all team position requirements.
Evaluated crew members'' progress and provided constructive feedback for continuous development.
Conducted hands-on demonstrations and practical exercises to reinforce learning concepts.
Organized cross-training initiatives to promote versatility among team members and enhance overall productivity levels.
Assisted in the development of standard operating procedures, ensuring consistency across all tasks performed by the crew.
Analyzed training requirements of crew members to identify areas for improvement, bridge gap and provide resources.
I do maintenance and keep up with inventry to order on truck

Outside Yard/Receiving

Menards

05.2022 - 12.2024

Self-motivated, with a strong sense of personal responsibility.
Worked effectively in fast-paced environments.
Skilled at working independently and collaboratively in a team environment.
Proven ability to learn quickly and adapt to new situations.
Excellent communication skills, both verbal and written.
Assisted with day-to-day operations, working efficiently and productively with all team members.
Worked flexible hours across night, weekend, and holiday shifts.
Managed tim efficiently in order to complete all tasks within deadlines.
Organized and detail-oriented with a strong work ethic.
Strengthened communication skills through regular interactions with others.
Help guest in the yard and the store find what they need fast and kept accurate product knowledge

Stadium Operations Intern

Gateway Grizzlies

05.2024 - 08.2024

Assisted with the setup and teardown of events, ensuring quick transitions between different functions at the venue.
Contributed to efficient facility maintenance by coordinating with vendors and managing supplies inventory.
Participated in emergency preparedness training to respond effectively during crisis situations at the stadium.
Studied with senior staff to develop deep understanding of team processes and full operational activities.
Built and established positive relationships with patrons, team members and supervisors.
Monitored guests and enforced rules, maintaining safety for visitors and staff.
Cleaned Stadium maintained the turf filed
Maintained equipment like BP cages and screens as well as putting water out
Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
Cleaning equipment and cleaning things like the sidewalk and other places around the ballpark
Make sure everything was stocked and maintained inventory
Putting outfield wall signs up. Moving pitching mound. Managing concessions. Trash. Selling tickets.
Seting up catering. Working to solve any guest problems.
Staffing experience. Sponsorship experience. Bat Boy. Many other roles as well

Summer Intern

Cape Catfish

06.2023 - 08.2023

Managed multiple tasks simultaneously while consistently meeting deadlines under high-pressure situations during the internship period.
Maintained a strong work ethic and positive attitude throughout the summer internship program, earning recognition from supervisors for outstanding performance and commitment to team success.
Set up tents and take down
Take out trash and make sure stands are good with ice and everything they need
Assist with guest issues like retrieving lost items and items that have been dropped under bleachers.
As well as running concessions
Helped run stats

Summary

Overview

Work History

Facilitates and Event Management Intern

Concessions Associate

Assistant Scoutmaster

Crew Trainer

Outside Yard/Receiving

Stadium Operations Intern

Summer Intern

Education

Sports Management -

High school diploma -

Auto tech class -

Skills

Awards

Affiliations

Certification

Languages

Timeline

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