Summary
Work History
Education
Skills
Milatry
Timeline
Generic

Nicholas Stephens

Taylorville,IL

Summary

Dynamic Inventory Specialist with a proven track record at Connor Co, enhancing inventory accuracy and efficiency by over 30%. Expert in inventory control and organization, coupled with exceptional teamwork skills. Achieved significant improvements in order fulfillment processes and customer service satisfaction. Skilled in MS Office and forklift operation, adept at leading teams to exceed sales goals through strategic inventory management.

Work History

Inventory Specialist

Connor Co
  • Participated in annual physical inventories to verify accuracy of records and identify any discrepancies that needed correction.
  • Maintained a clean and well-organized work environment, promoting safety and efficiency among team members.
  • Completed physical inventory counts each month.
  • Performed data entry and completed proper paperwork.
  • Managed the return process for damaged or defective goods, ensuring prompt resolution for customers and minimizing financial loss for the company.
  • Collaborated with team members to ensure timely completion of daily tasks, increasing overall productivity.
  • Provided excellent customer service by quickly responding to inquiries and resolving concerns related to inventory availability or shipment status.
  • Ensured compliance with regulations concerning hazardous materials storage, contributing to a safe working environment.
  • Prepared detailed reports on inventory levels and movement trends, providing valuable information for decision-making purposes.
  • Streamlined warehouse organization for improved efficiency in locating items and fulfilling orders.
  • Worked effectively with shippers to resolve shipment issues, damaged materials and shortages.
  • Monitored inventory to maintain sufficient supply levels to meet business and customer needs.
  • Compared shipping orders and invoices against contents received to verify accuracy.
  • Utilized forklift or pallet truck to load, unload, transport and store goods.
  • Communicated with carrier representatives, arranging for special deliveries and shipment receipts.
  • Handled day-to-day shipping and receiving overseeing more than Number packages per day.
  • Packed, secured, labeled and applied postage to materials to prepare items for shipment.
  • Conducted research to address shipping errors and packaging mistakes.
  • Inspected incoming and outgoing shipments to identify discrepancies with records.
  • Corresponded with carrier representatives to make arrangements and provide instructions for shipment and delivery of orders.
  • Drafted and managed work and shipping orders, bills of lading, and shipping route materials for accurate and compliant recordkeeping.
  • Verified orders by comparing names and quantity of items packaged with shipping documents.
  • Processed required paperwork to expedite handling of shipped and received goods.
  • Moved shipment materials to and from designated areas using lift and hand trucks.
  • Rejected damaged items, recorded shortages and corresponded with shippers to rectify issues.
  • Sorted and delivered materials to different work areas and staff.
  • Requisitioned new supplies and maintained storage areas for smooth department operations.
  • Reduced waste by identifying and addressing issues in stock rotation practices.
  • Conducted regular inventory audits to ensure stock levels were accurately maintained, minimizing discrepancies.
  • Optimized order fulfillment process, reducing time from order placement to shipment.
  • Improved warehouse space utilization with strategic reorganization of stock areas.
  • Collaborated with IT department to upgrade inventory management software, enhancing feature set and usability.
  • Assisted in development of inventory forecasting model, improving accuracy of stock ordering.
  • Led project to identify and phase out slow-moving stock, freeing up valuable warehouse space.
  • Implemented returns processing system that expedited restocking of returned goods and minimized losses.
  • Enhanced product availability with efficient inventory tracking, ensuring high-demand items were always in stock.
  • Developed and maintained positive relationships with vendors, ensuring reliable supply and favorable terms.
  • Facilitated training sessions for new staff on inventory management software, boosting team productivity.
  • Improved inventory handling procedures to minimize damage during storage and handling, preserving product quality.
  • Conducted detailed inventory analysis reports for management review, informing strategic decision-making.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Developed and maintained courteous and effective working relationships.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Branch Manager

IMCO
  • Developed a high-performing team through targeted recruitment, training, and performance management initiatives.
  • Improved customer satisfaction ratings by enhancing service quality and resolving client issues promptly.
  • Oversaw daily operations for streamlined efficiency, ensuring timely execution of tasks and optimal resource allocation.
  • Enhanced branch production rates by handling staff conflicts, evaluations, hiring, and termination processes and coaching employees on company protocol and payroll operations.
  • Met deadlines by proactively managing individual and team tasks and streamlining processes.
  • Maintained friendly and professional customer interactions.
  • Complied with regulatory guidelines and requirements.
  • Collaborated with senior leadership on strategic planning initiatives to align branch objectives with corporate goals.
  • Optimized branch inventory management practices for improved product availability and reduced stock obsolescence costs.
  • Ensured regulatory compliance through diligent adherence to industry standards, guidelines, and company policies.
  • Managed branch financials including budgeting, forecasting, and expense tracking for accurate reporting and decision-making support.
  • Complied with established internal controls and policies.
  • Prepared internal and regulatory financial reports, balance sheets and income statements.
  • Ensured exceptional customer service, resolving issues swiftly to maintain trust and satisfaction.
  • Cultivated lasting relationships with high-value clients, securing their loyalty through exceptional service and advice.
  • Oversaw daily branch operations, ensuring compliance with regulatory standards and maintaining operational integrity.
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.
  • Excellent communication skills, both verbal and written.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Managed time efficiently in order to complete all tasks within deadlines.
  • Worked flexible hours across night, weekend, and holiday shifts.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments.
  • Used critical thinking to break down problems, evaluate solutions and make decisions.
  • Strengthened communication skills through regular interactions with others.
  • Learned and adapted quickly to new technology and software applications.
  • Proved successful working within tight deadlines and a fast-paced environment.
  • Demonstrated strong organizational and time management skills while managing multiple projects.

Warehouse Supply Specialist

Capital Group
  • Communicated service and product records to sales team to streamline client services.
  • Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
  • Tracked production and quality control systems to proactively identify deficiencies.
  • Greeted customers and directed to requested products.
  • Picked and packed order items.
  • Kept work areas neat, clean and free from debris.
  • Followed orders precisely for correct items, sizes and quantities.
  • Stocked designated items on shelves, end caps and displays.
  • Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
  • Safely and securely loaded items to prevent damage during transport.
  • Labeled products, rotated stock and fronted merchandise for appealing display.
  • Labeled boxes, crates and containers with accurate order information, destinations and codes to minimize shipping errors.
  • Moved cardboard, plastic ties, and other debris from unboxing to trash.
  • Interacted with guests in friendly and knowledgeable way.
  • Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
  • Moved merchandise using forklifts, pallet jacks and hand trucks.
  • Stocked shelves to match planogram images and instructions.
  • Reviewed order slips, picked products and staged merchandize to be shipped.
  • Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
  • Volunteered to assist with projects, demonstrating willingness to learn new tasks and increase skill levels.
  • Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
  • Used appropriately sized boxes to pack products with care, minimizing shifting and damage during transport.
  • Transported merchandise pallets to move in warehouse.
  • Stocked warehouse efficiently by comparing item numbers with storage locations.
  • Reviewed printed tickets or digital orders to get item numbers and merchandise locations.
  • Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
  • Disposed of damaged or defective items or coordinated returns to vendors for covered items.
  • Oversaw warehouse staff and maintained efficiency in fast-paced environment.
  • Greeted store customers and discussed needs.
  • Prepared and checked outbound shipments for accuracy.
  • Coordinated efficient organization, palletizing and transportation of completed packages.
  • Promoted warehouse safety by reporting or resolving safety hazards and observing OSHA guidelines.
  • Recorded daily activities for inventory control.
  • Managed timely and effective replacement of damaged or missing products.
  • Completed inventory accounts to keep records current and promote accurate ordering.
  • Marked stock with identification tags and labels to outline information such as storage locations.
  • Calculated correct order totals, updated accounts, and maintained detailed records for inventory management.
  • Received new stock and input values into computer system.
  • Updated merchandise pricing to match new values and special promotional rates.
  • Executed regular inventory counts and supply audits to monitor shrinkage and generate insights into purchasing decisions.
  • Performed material handling processes to continually improve accuracy and productivity.
  • Trained new team members on warehouse procedures, contributing to a more productive and knowledgeable workforce.
  • Optimized warehouse space by implementing efficient storage solutions and inventory management techniques.
  • Secured warehouse areas to remain accident- and intrusion-free.
  • Managed returns process efficiently, resolving customer complaints quickly while adhering to company policies.
  • Self-motivated, with a strong sense of personal responsibility.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Education

High School Diploma - All

Taylorville
Taylorville, IL
05.1985

Skills

  • Attention to detail
  • Customer service
  • Inventory control
  • Teamwork and collaboration
  • Inventory organization
  • Shipping and receiving
  • Inventory tracking
  • Order fulfillment
  • Order picking and processing
  • Stocking and organization
  • MS office
  • Cycle counting
  • Inventory accounts reconciliation
  • Cycle counts
  • Heavy lifting
  • Basic math
  • Audit processes
  • Material handling
  • Error adjustments
  • Warehouse operations
  • Recording shipments
  • Digital and physical counts
  • Discrepancy resolution
  • Maintaining stock levels
  • Tagging procedures
  • Stock replenishment
  • Equipment operation
  • Inventory optimization
  • Item tagging
  • Records management
  • Warehouse organization
  • Proper storage protocols
  • Regulatory compliance
  • Forklift operation
  • Supply and demand requirements
  • Sales planning
  • Customer buying habits
  • Equipment monitoring
  • Promotions
  • Operations
  • Shipping coordination
  • Project management
  • Sales goals
  • Verbal and written communication
  • Part number management
  • Inventory recording
  • Audit counts
  • Barcode scanning
  • Stock control
  • RFID systems
  • Shipping and receiving support
  • Problem-solving
  • Inventory monitoring and management
  • Customer relations
  • Package labeling
  • Critical thinking
  • Microsoft office
  • Handheld scanners
  • Time management
  • Materials handling
  • Materials movement
  • Cargo loading
  • Damage identification and reporting
  • Safety compliance
  • Basic mathematics
  • Invoice and manifest review
  • Storage and supply management

Milatry

Join the US Army reserves in 1986did my basic training at Fort Knox Kentucky secondary training Fort Gordon Georgia assigned to Decatur Army reserve supply and demand operations. Joined 233 Military police in 1987was also in the supply and demand regiment . I only served three years of my requirements Annable discharge in 1989.

Timeline

Inventory Specialist

Connor Co

Branch Manager

IMCO

Warehouse Supply Specialist

Capital Group

High School Diploma - All

Taylorville
Nicholas Stephens