Summary
Overview
Work History
Education
Skills
Timeline
Generic

Nicholas Stephens

North Wales,PA

Summary

Dedicated front-end associate with strong teamwork and conflict resolution skills. Enhanced customer satisfaction through effective communication and problem-solving, contributing to a positive shopping experience.

Overview

5
5
years of professional experience

Work History

Intern

Independence Seaport Museum
Philadelphia, PA
02.2026 - Current
  • Assisted in organizing educational programs for visitors at the maritime museum.
  • Maintained positive working relationship with fellow staff and management.
  • Set specific goals for projects to measure progress and evaluate end results.

Front End Associate

Wegmans Family Food Markets
Montgomeryville, PA
07.2021 - Current
  • Processed customer transactions, ensuring accuracy and enhancing customer satisfaction.
  • Resolved customer complaints with professionalism and empathy, improving overall shopping experience.
  • Improved team morale and efficiency with regular communication and feedback sessions.
  • Trained new associated on company policies and procedures, facilitating smoother onboarding and integration.
  • Collected and organized shopping carts, baskets, and reusable bags in designated areas to maintain store cleanliness.

Education

Associate of Science - Social Studies Education

Arcadia University
Glenside, PA
05.2027

Skills

  • Teamwork, collaboration, and communication skills
  • Conflict resolution
  • Quick learner
  • Problem-solving
  • Lesson planning
  • Curriculum development

Timeline

Intern

Independence Seaport Museum
02.2026 - Current

Front End Associate

Wegmans Family Food Markets
07.2021 - Current

Associate of Science - Social Studies Education

Arcadia University