Nicholas Stewart
North Little Rock,ARKANSAS
Overview
24
24
years of professional experience
Work History
DOC Human Resources and Training Administrator
Department of Corrections
North Little Rock, AR
10.2020 - Current
- Organized trainings for new hires and existing employees.
- Developed and delivered training materials to staff members.
- Prepared presentations, handouts and other materials used in trainings.
- Assisted with developing comprehensive learning plans for individual employees.
- Developed and implemented human resources strategies to support organizational goals.
- Prepared reports on employee turnover rates, benefit utilization trends, and other HR metrics.
- Established and maintained positive relationships with business leaders across all departments.
- Facilitated communication between employees at different levels within the organization.
- Compiled reports on the effectiveness of training programs.
- Conducted follow-up surveys to measure employee satisfaction with training programs.
DCC Assistant Director of Parole/Probation
Department Of Community Corrections
Little Rock, AR
05.2019 - 10.2020
- Coordinated financial activities, budgeting and forecasting for assigned departments.
- Implemented policies and procedures to ensure compliance with federal, state and local laws.
- Created and maintained reports on operational performance metrics.
- Monitored staff performance, provided feedback and conducted annual reviews.
- Analyzed data from multiple sources to identify trends and develop strategies for improvement.
- Assisted in developing strategic plans to meet organizational goals and objectives.
- Conducted training sessions on new processes or products for internal staff members.
- Established standards of excellence for customer service delivery throughout the organization.
DCC Projects and Enterprise Program Administrator
Department Of Community Corrections
Little Rock, AR
03.2015 - 05.2019
- Developed and implemented program policies and procedures.
- Monitored financial resources, budgets, and expenditures for program activities.
- Collaborated with other departments to ensure efficient operations of the program.
- Ensured compliance with applicable laws and regulations in all aspects of the program.
- Provided technical assistance to staff on operational issues related to the program.
- Assessed performance outcomes against established goals and objectives of the program.
- Analyzed data from surveys, focus groups, interviews, or other sources to evaluate effectiveness of programs services.
Information Systems Coordinator
Department of Community Correction
Little Rock, AR
06.2012 - 03.2015
- Developed and maintained user accounts in the Active Directory environment.
- Provided technical support for users on various operating systems including Windows, Mac OSX, Linux and mobile devices.
- Created IT policies and procedures to ensure security of confidential information.
- Implemented security measures to protect data against unauthorized access or destruction.
DCC Assistant Area Manager
Department of Community Correction
Little Rock, AR
12.2006 - 05.2010
- Provided support to area managers in the development of policies and procedures.
- Assisted in recruiting, interviewing, hiring, training and developing staff.
- Ensured compliance with all company regulations and standards.
- Developed strategies to improve customer service levels and enhance operational efficiency.
- Created monthly reports for upper management on sales performance, inventory status and store operations issues.
DCC Parole/Probation Officer
Department Of Community Corrections
Little Rock, AR
09.2001 - 12.2006
- Monitored criminal activity of probationers to ensure compliance with court-ordered terms and conditions.
- Developed case management plans for offenders, including referrals to community resources and services.
- Conducted home visits to assess living conditions and verify employment status of clients.
- Provided guidance and support to probationers on issues related to substance abuse, mental health, education, and job training.
- Maintained detailed records of client progress in accordance with departmental guidelines.
- Assessed risk levels for each offender by evaluating factors such as prior criminal history and personal characteristics.
Family Support Specialist
Department of Human Services
Little Rock, AR
05.2000 - 09.2001
- Provided case management services to families in need of assistance.
- Maintained detailed records of client interactions, progress, and outcomes.
Education
Bachelor of Arts - History
University of Central Arkansas
Conway, AR08-1999
Skills
- Curriculum Design
- Program Implementation
- Detail Oriented
- Learning Management Systems
- New program development
- Verbal and written communication
- Human Resources
- Program Management
Accomplishments
- 2010 ACC Employee of the Year
- 2013 ACC Special Projects Award
Timeline
DOC Human Resources and Training Administrator
Department of Corrections
10.2020 - Current
DCC Assistant Director of Parole/Probation
Department Of Community Corrections
05.2019 - 10.2020
DCC Projects and Enterprise Program Administrator
Department Of Community Corrections
03.2015 - 05.2019
Information Systems Coordinator
Department of Community Correction
06.2012 - 03.2015
DCC Assistant Area Manager
Department of Community Correction
12.2006 - 05.2010
DCC Parole/Probation Officer
Department Of Community Corrections
09.2001 - 12.2006
Family Support Specialist
Department of Human Services
05.2000 - 09.2001
Bachelor of Arts - History
University of Central Arkansas