Summary
Overview
Work History
Education
Skills
Multiple #1 Tech awards
Timeline
Generic

Nicholas Straty

Green Cove Springs

Summary

Dynamic Senior Technician with 12+ years experience at Lennox NAS, excelling in equipment efficiency and safety compliance. 20+ years in the HVAC+R fields. Proven leadership in mentoring junior staff and delivering exceptional customer service. Skilled in complex problem-solving and strategic planning, consistently exceeding client expectations through effective communication and technical expertise. Track record of delivering quality results through effective teamwork and technical expertise.

Overview

17
17
years of professional experience

Work History

Senior Technician

Lennox NAS
11.2012 - Current
  • Monitored and enforced safety measures to mitigate hazards.
  • Improved equipment efficiency by performing regular maintenance and calibration of complex machinery.
  • Installed new systems and parts with efficient approach.
  • Mentored junior technicians, providing guidance on best practices to enhance their skills and knowledge base.
  • Exceeded customer expectations during field service visits by demonstrating professionalism, technical expertise, and excellent communication skills.

Service Technician

Howard Services, Heating And Air Conditioning
02.2008 - 11.2012
  • Explained diagnostic findings to customers and outlined repair or service options.
  • Installed new equipment and explained operation and routine maintenance protocols to customers.
  • Inspected equipment to diagnose operational issues.
  • Adhered to safety protocols and policies to reduce workplace hazards.
  • Responded to customer inquiries quickly and professionally to increase satisfaction.

Education

Journeyman Certefication - HVAC

FSCJ - NEFBA
Jacksonville, FL
06-2010

High School Diploma -

HH Dow Highschool
Midland, MI
06-2006

Skills

  • Team leadership
  • Time management
  • Customer service
  • Decision-making
  • Verbal and written communication
  • Complex Problem-solving
  • Strategic planning

Multiple #1 Tech awards

Received multiple Top Tech awards through my career as a Technician at Lennox NAS

Timeline

Senior Technician

Lennox NAS
11.2012 - Current

Service Technician

Howard Services, Heating And Air Conditioning
02.2008 - 11.2012

Journeyman Certefication - HVAC

FSCJ - NEFBA

High School Diploma -

HH Dow Highschool

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