Nicholas Strauss

• Configured and managed Cisco Meraki firewalls, switches, and access points to enforce secure network operations
• Monitored network activity and investigated anomalies, identifying potential security threats and misconfigurations to enhance overall network security
• Led incident response efforts for high-impact network and security events as Tier 4 escalation
• Implemented proactive monitoring solutions, improving threat detection and response times for network incidents
• Managed AWS infrastructure (EC2, S3, Route 53), ensuring secure cloud configurations and connectivity
• Collaborated with IT leadership to recommend and implement targeted security improvements across infrastructure, strengthening overall security posture
• Designed and secured hybrid infrastructure environments across global office locations
• Responded to cyber-security alerts generated by SIEM tools and other security technologies.
• Incident response activities including forensic analysis, malware remediation, threat hunting.

• Increased network efficiency by 20% by managing 22,000 endpoints across 1600 locations
• Devices Managed ( Fortigate Firewalls, SonicWall Firewalls, Palo Alto, Cisco ASA and Switching, Sophos Firewalls)
• Tier 4 escalation engineer on the NOC Team
• Implemented Domotz network monitoring tool across 300 clients
• Providing information on the latest CVEs and updating firmware on all firewall models

• Managed over 100 Cisco routers and switches to ensure optimal network performance.
• Managed Cisco Firepower, Umbrella, ISE, AMP, and AnyConnect to bolster network security and streamline access control
• Implement Cisco Call manager and routing voice traffic through routers and PRI's
• Designed and implemented new and existing networks to enhance connectivity and support organizational needs

• Configured and managed Ghost servers to enhance operational performance
• Installed, modified, and repaired software and hardware to effectively resolve technical issues
• Configured hardware, devices, and software to establish workstations for employees

• Managed SCCM administration: deployed software installs, created PXE images, and pushed applications to computers, streamlining deployment processes
• Executed imaging, installations, setups, and user training for upgraded and new equipment, enhancing user adoption and operational readiness
• Administer system security requirements, maintaining the highest level of integrity through password integration and file restrictions