Nicholas Suraci
Torrance,CA
Summary
Friendly, loyal, and dedicated individual who has an ambition to succeed in any given environment. I have experience working in customer service and food service, I love to learn, and I am always up for a challenge whatever the situation. I get along well with others, as well as working efficiently on my own. I am seeking a position where I can develop and excel while giving my best to an employer.
Overview
12
12
years of professional experience
Work History
Retail Sales Consultant
AT&T
01.2022 - 08.2024
- Enhanced customer loyalty by offering tailored solutions that met individual needs.
- Resolved customer complaints promptly, maintaining a positive brand image.
- Handled cash transactions accurately while adhering to established security procedures.
- Used consultative sales techniques to understand customer needs and recommend relevant products and services.
- Boosted customer satisfaction by providing exceptional service and product knowledge.
Assistant Store Manager, Leslie’s Pools
Leslie’s Pools
01.2016 - 01.2019
- Helped with planning schedules and delegating assignments to meet coverage and service demands
- Reviewed performance data to monitor and measure productivity, goal progress and activity levels
- Met or surpassed business targets regularly through employee engagement and forward-thinking planning.
Best Buy Apple Specialist
Best Buy
01.2014 - 01.2016
- Interpretated clients’ needs and introduced services to fit specific requirements
- Drove sales through sampling initiatives, suggestive selling and communications of promotional items and specials.
Verizon Fios Business Sales
Verizon
01.2013 - 01.2014
- Going business to business offering our services, and checking up on our customers and see if our services are going well.
Education
Front End Web Development Bootcamp
12.2019
West Torrance High School
12.2012
Skills
- 10yrs customer service
- Javascript
- CSS
- Strategic planning
Timeline
Retail Sales Consultant
AT&T
01.2022 - 08.2024
Assistant Store Manager, Leslie’s Pools
Leslie’s Pools
01.2016 - 01.2019
Best Buy Apple Specialist
Best Buy
01.2014 - 01.2016
Verizon Fios Business Sales
Verizon
01.2013 - 01.2014
Front End Web Development Bootcamp
West Torrance High School
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