Nicholas Swanson
Mission Viejo,CA
Summary
Innovative Sales Development Manager with 5 years of experience building sales teams and perpetuating brand image. Collaborative leader in sales development with creativity in client acquisition tactics and revenue generation. Established data analysis professional making numbers-driven operational decisions.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Sales Development Manager
Tom Ferry
12.2020 - Current
- Analyzed sales data to identify opportunities for improvement and created action plans to capitalize on those opportunities.
- Aligned sales strategies with company objectives to drive overall business growth.
- Facilitated cross-functional collaboration between sales, marketing, product development, and customer success teams for seamless execution of company-wide initiatives.
- Increased sales revenue by implementing strategic growth initiatives and fostering strong client relationships.
- Collaborated with marketing teams to develop impactful campaigns that drove lead generation and conversions.
- Formulated well-defined action plan to prioritize potential clients and achieve and exceed objectives.
- Built diverse sales pipeline to exceed quota targets.
- Optimized the sales funnel by analyzing key performance metrics and implementing data-driven adjustments.
- Negotiated favorable contract terms with clients to secure profitable deals and maintain long-term partnerships.
- Conducted market research to discover new leads, opportunities and messaging.
- Collaborated with sales, marketing and other internal teams to meet shared goals.
- Trained and mentored sales personnel to apply best practices and techniques.
- Enhanced CRM utilization among sales team members for better tracking of leads, pipeline management, forecasting accuracy improvement.
- Developed a high-performing sales team through targeted coaching, training, and performance evaluations.
Sales Team Supervisor
Tom Ferry
01.2019 - 12.2020
- Collaborated with other department managers to identify new opportunities for cross-selling products or services.
- Boosted sales team performance by implementing effective training programs and monitoring progress.
- Managed a high-performing sales team that consistently exceeded revenue targets through diligent prospecting efforts and excellent relationship-building skills.
- Coordinated product training sessions to ensure all team members were well-versed in the features and benefits of each offering.
- Organized regular team-building events to foster camaraderie among staff members, leading to improved communication, cooperation, and morale across the department.
- Expanded client base through consistent networking efforts, cold-calling initiatives, and targeted marketing campaigns.
- Achieved consistent sales growth by setting clear goals, providing constructive feedback, and celebrating successes.
- Implemented innovative incentive programs to motivate staff members and drive overall productivity increases.
- Reviewed and updated sales team policies and procedures, ensuring compliance with industry regulations and promoting best practices within the organization.
- Streamlined communication within the team through regular meetings, updates, and open channels for sharing ideas or concerns.
- Evaluated team performance metrics regularly to identify areas of improvement and implement corrective action plans as needed.
Senior Sales Development Representative
Tom Ferry
12.2017 - 01.2019
- Developed strong relationships with key accounts, resulting in long-term partnerships and increased revenue.
- Led cross-functional teams on complex deals, ensuring seamless coordination between internal stakeholders throughout the sales cycle.
- Demonstrated adaptability during challenging market conditions by pivoting sales strategy and pursuing new verticals, maintaining consistent performance.
- Increased sales pipeline by identifying high-potential prospects and conducting effective outreach campaigns.
- Contributed to the development of innovative sales training materials that streamlined onboarding for new Sales Development Representatives.
- Exceeded quarterly quotas consistently by proactively managing pipeline and maintaining a disciplined approach to prospecting efforts.
- Mentored junior Sales Development Representatives, contributing to their professional growth and success within the company.
- Implemented new CRM system, enhancing data accuracy and enabling better tracking of sales activities.
- Developed deep understanding of customer needs, priorities and pain points to deliver customized service.
- Qualified leads by scheduling introductory discovery meetings and calls.
Education
Bachelor of Science - Applied Mathematics
California State University, Fullerton
Fullerton, CASkills
- Sales team training
- Customer Engagement
- Team Management
- Sales Presentations
- CRM proficiency
- Campaign Development
- Sales Pipeline Management
- Trend Analysis
- Time Management
- Decision-Making
- Relationship Building
- Staff Training and Development
- Goal Setting and Achievement
- Sales Targeting
- Sales processes
- Operations Management
- Strategic Planning
- Analytical problem solver
- Appointment Scheduling
- Solution selling
- Team Recruiting and Onboarding
- Sales coordination
- Document Management
- Sales Tracking
- Closing Techniques
- Marketing Strategy Development
- Sales Projections
- Employee Retention
- Operating Procedures and Policies
- Data Confidentiality
- Data Analytics
- Sales Statistics Analysis
- Consultative Selling Techniques
- Direct Sales
Accomplishments
- Achieved 200+ Sales Attributions
- Achieved effective integration and implementation of new CRMs through collaborative efforts, SOP building, and efficient training.
- Managed teams of 10 staff members each.
- Supervised team of 10 staff members.
Certification
- Quest Leadership and Management Training - 2021, 2022, and 2023
- Licensed Real Estate Agent DRE# 02180941 - November 2023 through November 2027
Timeline
Sales Development Manager
Tom Ferry
12.2020 - Current
Sales Team Supervisor
Tom Ferry
01.2019 - 12.2020
Senior Sales Development Representative
Tom Ferry
12.2017 - 01.2019
Bachelor of Science - Applied Mathematics
California State University, Fullerton
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