Nicholas Sylvester
Derry
Summary
Experienced with team leadership, strategic planning, and operational management. Utilizes effective communication and organizational skills to drive project success. Track record of fostering productive work environments and achieving set goals.
Overview
9
9
years of professional experience
Work History
Manager
AMC Classic
06.2019 - 10.2024
- Managed and motivated employees to be productive and engaged in work.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Controlled costs to keep business operating within budget and increase profits.
- Improved marketing to attract new customers and promote business.
- Oversaw inventory management, optimizing stock levels, and reducing waste.
Assistant Manager
California Grille
02.2016 - 05.2019
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Opened and closed location and monitored shift changes to uphold successful operations strategies and maximize business success.
Education
High School Diploma -
Pinkerton Academy
Derry, NH06-2018
Skills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
Timeline
Manager
AMC Classic
06.2019 - 10.2024
Assistant Manager
California Grille
02.2016 - 05.2019
High School Diploma -
Pinkerton Academy
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