Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Taormina

Hollister,California

Summary

History of improving shop productivity and work efficiency through hands-on management and good decision-making skills. Organized and disciplined with excellent communication, problem-solving and planning abilities. Dedicated shop professional familiar with leading teams and operating equipment. Committed to high performance and safely completing all tasks. Keeps team members on-task to optimize workflow and meet challenging deadlines to ensure customer satisfaction. Experienced in training, coaching and motivating employees. Skilled technician supervisor with four years experience supervising, dispatching work and directing other technicians. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Skilled in fast-pace work environment while maintaining efficiency.

Overview

12
12
years of professional experience
1
1
Certification

Work History

Assistant Shop Foreman

Premier Nissan Of San Jose
02.2019 - Current
  • Inspected completed repairs to promote thorough and quality work.
  • Directed service technicians in daily operations.
  • Instructed, assisted and trained service technicians in equipment repair and safety.
  • Demonstrated continuous effort to improve operations, decrease turnaround times and streamline work processes.
  • Collaborated with other areas to provide quality, seamless customer service.
  • Trained and coached employees to improve performance and skills.
  • Used hand and power tools, equipment, and instruments accurately.
  • Oversaw maintenance and repair of shop equipment.
  • Verified safe and proper operation of wide range of power tools, equipment and instruments.
  • Managed materials inside shop.
  • Directed daily operations of team of 3-9 technicians.
  • Provided training, coaching and support of staff members, resulting in elevated individual performance to boosted service standards.
  • Located and resolved problems with team production and performance to maintain consistent quality levels.
  • Collaborated with other leaders to direct workflow and support operations.
  • Troubleshot equipment to reduce service calls and downtime.
  • Managed staff training and supervision.
  • Implemented policies and standard operating procedures for continuous improvement.
  • Interpreted work order information and specifications to plan, schedule and complete jobs precisely.

Master Automotive Technician

Premier Nissan Of San Jose
San Jose, CA
08.2018 - Current
  • Used specialized tools to detect leaks in gas and refrigerant systems.
  • Maintained compliance with dealer and manufacturer standards for warranty repair and maintenance actions.
  • Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars and light trucks.
  • Broke down complex mechanical information into simpler parts for individuals with little or no understanding of system operations.
  • Serviced air conditioning systems, changed and topped off fluids and completed maintenance inspections.
  • Troubleshot and diagnosed faults with vehicle systems and components using OEM-specific code readers, diagnostic trees, and online knowledge bases.
  • Mastered vehicle systems and trained new employees on proper procedures.
  • Inspected damaged vehicles to estimate repair labor cost and required parts expense.
  • Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
  • Completed full vehicle inspections to check for leaks, damage, or other issues of concern.
  • Inspected and tested vehicles and completed preventive maintenance such as engine tune-ups, oil changes, tire rotations, wheel balancing, and filter replacement.
  • Replaced damaged, missing, or defective parts with new and refurbished components.
  • Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
  • Changed, rotated, and balanced tires on different types of vehicles.
  • Analyzed and located malfunctions in brakes, motors, switches, and control systems.
  • Kept equipment in good working order by following operating instructions, troubleshooting breakdowns, and maintaining supplies.
  • Tested newly installed components to determine proper functionality and compliance with regulations.

Lube Technician-Journeyman technician

Premier Nissan of San Jose
San Jose, CA
08.2014 - 08.2018
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Assisted other lube technicians and mechanics in vehicle diagnostic and repair work to enable timely completion of service tickets.
  • Checked fluids, tires, brakes, and other systems as part of a multi-point inspection.
  • Recommended automotive services and repairs to promote good vehicle operation and enhance road safety.
  • Greeted customers and answered questions about oil changes and other services.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Mounted and balanced tires to promote even wear and decrease on-the-road safety hazards.
  • Suggested additional services to customers in order to meet upsell goals.
  • Conducted vehicle inspections and recorded results in database to comply with California vehicle inspection requirements.

Lube Technician

Jiffy Lube Oil Change Center
01.2012 - 04.2014
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Conducted safety checks for leaks to repair damage on undercarriage of vehicles.
  • Inspected vehicles to determine need for changing oils and filters and provided feedback to customers.
  • Checked fluids, tires, brakes, and other systems as part of multi-point inspection.
  • Cleaned automotive service bays and removed debris to promote organized work environment.
  • Greeted customers and answered questions about oil changes and other services.
  • Educated customers on vehicle systems operation and recommended regular maintenance schedules to promote optimal vehicle functionality.
  • Suggested additional services to customers in order to meet upsell goals.
  • Conducted vehicle inspections and recorded results in database to comply with California vehicle inspection requirements.
  • Vacuumed interior of vehicles and washed exterior windows to boost customer satisfaction.

Education

High School Diploma -

Gilroy High School
Gilroy, CA
06.2010

Skills

  • Rebuilding Engines
  • Torque Wrench
  • Performance Improvement Strategies
  • Brake Lathes
  • Maintaining Clean Work Areas
  • Safety Management
  • Quality Inspections
  • Team Training
  • Diesel Engines
  • Safety Awareness
  • Replacement and Repair Work
  • Complex Problem-Solving
  • Fault Codes
  • Preventative Maintenance
  • Mechanical Maintenance
  • Hand Tools
  • Diagnosing Faults
  • Vehicle Safety
  • Shop Housekeeping
  • Vehicle Systems
  • Job Assignments
  • Detailed Instruction
  • Company Safety Procedures
  • Technician Assistance

Certification

  • CVT Specialist
  • Certified Pre-Owned Training
  • DFRT Nissan (OBDII) Specialist
  • Nissan Titan Diesel Specialist
  • EV Specialist
  • GT-R Specialist
  • Nissan Express Service Technician
  • Nissan Hybrid Specialist
  • chassis Specialist
  • Driveline Specialist
  • Electrical Specialist
  • Engine Specialist
  • Nissan Warranty compliant

Timeline

Assistant Shop Foreman

Premier Nissan Of San Jose
02.2019 - Current

Master Automotive Technician

Premier Nissan Of San Jose
08.2018 - Current

Lube Technician-Journeyman technician

Premier Nissan of San Jose
08.2014 - 08.2018

Lube Technician

Jiffy Lube Oil Change Center
01.2012 - 04.2014

High School Diploma -

Gilroy High School

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Nicholas Taormina