Nicholas Tezeno
Mesquite
Summary
Dynamic and detail-oriented restaurant and food & beverage professional with over 7 years of experience in diverse hospitality environments. Expertise in managing large teams, optimizing operations, and delivering exceptional customer service, resulting in increased efficiency and compliance with health and safety standards. Proven track record in budget management, vendor relations, staff training, and inventory control, while fostering a collaborative team atmosphere that enhances guest satisfaction. Committed to leveraging strong leadership and problem-solving skills to streamline operations, reduce costs, and contribute to overall organizational success.
Overview
14
14
years of professional experience
Work History
General Manager
Sonic
01.2025 - Current
- Led daily operations, ensuring adherence to company standards and policies.
- Streamlined staff training processes, enhancing employee performance and service quality.
- Implemented inventory management systems, reducing waste and optimizing stock levels.
- Developed marketing strategies to drive customer engagement and increase sales revenue.
- Analyzed financial reports to identify trends and inform strategic decision-making.
- Oversaw vendor relationships, negotiating contracts to secure favorable terms and pricing.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Monitored financial performance, set budgets and controlled expenses to provide financial stability and long-term organizational growth.
- Managed budget development, forecasting, and financial reporting processes to track progress towards organizational objectives accurately.
- Addressed customer complaints and feedback with immediate action, turning dissatisfied customers into loyal patrons.
Stewarding Assistant Manager
L'Auberge Casino Resort
01.2023 - 01.2025
- - Assist the stewarding manager in managing and coordinating cleanliness and organization across all food and beverage areas.
- - Supervise a team of stewards, ensuring compliance with health and safety regulations.
- - Oversee inventory control, ordering supplies, and coordinating with other departments for seamless operations.
- - Lead staff training programs to enhance performance and efficiency.
- - Participate in budgeting and scheduling.
Assistant Manager
Burger King
01.2022 - 12.2023
- - Managed daily restaurant operations, including staffing, customer service, and inventory management.
- - Trained and supervised staff to ensure adherence to quality standards and operational procedures.
Stewarding Supervisor
Golden Nugget
01.2021 - 12.2022
- - Led a team of stewards in maintaining the cleanliness and organization of the casino’s food and beverage areas.
- - Coordinated with other departments to ensure efficient operations and service delivery.
- - Conducted regular health and safety audits, ensuring compliance with all regulatory requirements.
Stewarding Supervisor
Omni Hotels
01.2018 - 12.2021
- - Supervised daily kitchen utility operations, overseeing dishwashing, cleaning, and food plating services.
- - Managed a team responsible for banquet food running and plating, ensuring smooth coordination with event staff.
- - Improved overall kitchen efficiency by implementing streamlined cleaning and maintenance processes.
- - Managed night cleaning operations and back dock maintenance, ensuring high safety standards were met.
- - Supported food and beverage operations by managing inventory and overseeing supply orders.
Line Cook/Prep Cook
Texas Roadhouse
01.2015 - 12.2018
- - Prepared food items by following recipes and maintaining high standards for food safety and quality.
- - Cooked meals by grilling, frying, sautéing, and utilizing various methods as required.
- - Assisted in training new kitchen staff and helping them adapt to operational procedures.
- - Managed kitchen inventory and worked closely with suppliers to ensure timely restocking of key ingredients.
Shift Manager
Long John Silver’s
01.2012 - 12.2015
- - Supervised staff during shifts, ensuring timely food preparation and excellent customer service.
- - Handled cash, credit transactions, and daily financial reporting.
- - Ensured restaurant cleanliness and adherence to health and safety standards.
Education
Bachelor of Arts - Hospitality and Tourism
Jarvis Christian College
Hawkins, TX12.2019
Skills
- Budgeting & Forecasting
- Customer Satisfaction & Retention
- Vendor Negotiations
- Inventory & Cost Control
- Menu Development
- Food Safety & Regulatory Compliance
- Marketing & Promotions
- Operational Efficiency
- Staff Scheduling & Management
- Team Leadership & Training
- Leadership and team building
- Problem resolution
- Operations management
- P&L management
- Labor cost controls
- Recruitment
- Operations oversight
- Performance analysis
Accomplishments
Food Handler Certification
ServSafe
TABC Certification
Timeline
General Manager
Sonic
01.2025 - Current
Stewarding Assistant Manager
L'Auberge Casino Resort
01.2023 - 01.2025
Assistant Manager
Burger King
01.2022 - 12.2023
Stewarding Supervisor
Golden Nugget
01.2021 - 12.2022
Stewarding Supervisor
Omni Hotels
01.2018 - 12.2021
Line Cook/Prep Cook
Texas Roadhouse
01.2015 - 12.2018
Shift Manager
Long John Silver’s
01.2012 - 12.2015
Bachelor of Arts - Hospitality and Tourism
Jarvis Christian College
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