NICHOLAS THEISEN
Fredrick,Maryland
Summary
Professional communications specialist, well-versed in satellite systems and their operational protocols, prepared to drive success in the field. Proven track record of ensuring consistent and reliable satellite communication services, contributing to mission-critical projects with precision. Reliable team player with a keen focus on achieving results and adapting to dynamic environments, showcasing expertise in problem-solving and technical coordination.
Overview
6
6
years of professional experience
Work History
Satellite Communications System Operator
Army
06.2018 - Current
- Trained personnel on proper usage of assigned satellite communication systems
- Provided technical advice and guidance for users regarding the operation of satellite communications systems
- Conducted tests on new hardware and software components prior to installation into a production environment
- Served as a subject matter expert on Satellite Communications System Operator duties within the organization, leading training initiatives for new personnel.
- Troubleshot complex problems in the satellite communications systems to identify root cause and develop solutions
- Maintained records of all communication activities, equipment performance, and system malfunctions
- Coordinated with other departments or agencies to resolve any conflicts that may arise between their operations and those of the satellite communications system
- Ensured compliance with applicable regulations pertaining to secure transmissions over government-owned networks
- Developed detailed reports outlining findings, recommendations, and corrective actions taken on satellite communication system issues
- Performed routine maintenance on satellite communications systems and related components
- Optimized system performance for seamless data transmission and improved network efficiency.
- Monitored and analyzed system performance, providing vital feedback for continuous improvement efforts.
- Managed multiple simultaneous projects, successfully meeting deadlines while maintaining quality standards.
- Maintained high-quality satellite communications through rigorous equipment testing and calibration procedures.
- Developed customized training programs to enhance team members'' knowledge of satellite communication systems operation.
- Coordinated with external agencies for spectrum management, ensuring efficient use of limited resources without compromising signal quality or capacity.
Education
Associate of Applied Science - Information Technology
Purdue Global Campus
Online10-2025
Skills
- Configuring Equipment
- Training Junior Team Members
- Routine Maintenance
- Diagnosing Problems
- Equipment Accountability
- Wiring Schematics
- Communications Security
- Satellite Operations
- Antenna Calibration
- Teamwork and Collaboration
- Excellent Communication
- Adaptability and Flexibility
Timeline
Satellite Communications System Operator
Army
06.2018 - Current
Associate of Applied Science - Information Technology
Purdue Global Campus
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