NICHOLAS THOMPSON
Milton,FL
Summary
Experienced hospitality and operations leader with 20+ years in high-volume restaurant environments. Proven ability to manage people, control costs, optimize inventory, and elevate guest experiences. Passionate about servant leadership, team development, and building strong cultures through accountability and consistency. Seeking an Assistant General Manager role with Jim ‘N Nick’s.
Overview
14
14
years of professional experience
Work History
FasTrack Manager / Supply Chain Lead
Chick-fil-A Nine Mile Road
Pensacola, FL
08.2025 - Current
- Lead fast-paced front-of-house and drive-thru operations
- Manage inventory ordering, receiving, labeling, and storage accuracy
- Reduce waste using FIFO systems and improved product organization
- Track usage trends to prevent shortages and control food costs
- Train and mentor team members on speed, accuracy, and cleanliness standards
- Support scheduling, shift coverage, and performance accountability
Kitchen / Service Manager
Texas Roadhouse
Pensacola, FL
02.2022 - Current
- Managed BOH and FOH operations in a high-volume environment
- Monitored labor, food cost, and overall productivity
- Led shifts and resolved employee and guest issues
- Trained staff on execution and service standards
General Manager
First Watch
Gulf Breeze, FL
10.2024 - 08.2025
- Directed daily operations for a busy breakfast and brunch restaurant
- Built a positive, welcoming culture for guests and employees
- Managed staffing, training, inventory, and performance standards
- Improved efficiency through coaching, structure, and organization
Physical Education Paraprofessional
Pea Ridge Elementary
Pace, FL
08.2020 - 01.2022
- Supervised and coached over 900 elementary students
- Promoted physical, social, and behavioral development
Service / Kitchen Manager
The Tin Cow
Pensacola, FL
06.2012 - 12.2021
- Oversaw daily operational and logistical functions
- Managed and ordered over 90% of total inventory
- Created staff schedules and maintained coverage
- Led high-volume service with consistent quality
Education
Bachelor of Arts - Political Science
University of West Florida
Pensacola, FL01.2017
Skills
- Leadership and Team Development
- Inventory & Supply Chain Management
- Labor Control & Scheduling
- Waste Reduction
- Food Safety & Compliance
- Guest Experience Excellence
- Process Improvement
- POS & Back-Office Systems
- Training & Performance Coaching
Timeline
FasTrack Manager / Supply Chain Lead
Chick-fil-A Nine Mile Road
08.2025 - Current
General Manager
First Watch
10.2024 - 08.2025
Kitchen / Service Manager
Texas Roadhouse
02.2022 - Current
Physical Education Paraprofessional
Pea Ridge Elementary
08.2020 - 01.2022
Service / Kitchen Manager
The Tin Cow
06.2012 - 12.2021
Bachelor of Arts - Political Science
University of West Florida