Nicholas Thomsen

Work History

Logitrac Inc

05.2021 - Current

Promoted from Support Specialist Manager
Improved operational efficiency by streamlining processes and implementing innovative solutions.
Led cross-functional teams for successful completion of projects, resulting in increased productivity.
Oversaw daily operations across multiple departments, ensuring seamless coordination and efficient execution of tasks.
Identified opportunities for cost reduction and process improvement, implementing changes that resulted in significant savings.
Enhanced employee engagement by developing training programs, fostering a collaborative culture, and promoting professional development opportunities.
Mentored and coached team members to foster productive and engaging work environment.

Service Pros Installation Group

01.2021 - 05.2021

Promoted from Flooring Installation Coordinator
Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
Improved team productivity with regular communication and progress updates, fostering a collaborative work environment.
Enhanced customer satisfaction by responding promptly to inquiries and addressing concerns professionally.
Reduced logistical errors through meticulous planning of transportation schedules and inventory management practices.
Handled incoming and outgoing shipping and receiving activities.
Enhanced operational workflows by maintaining well-organized documentation systems and updating records accurately as needed.

Servicefirst Restoration

04.2016 - 12.2020

Promoted from Lead Coordinator
Improved project efficiency by streamlining communication channels and implementing time-saving tools.
Assisted in the successful completion of projects by coordinating tasks, monitoring progress, and maintaining documentation.
Reduced project costs with effective budget management and resource allocation strategies.
Enhanced team collaboration through regular meetings, clear communication, and optimized scheduling.
Managed subcontractor relationships effectively to ensure quality workmanship within deadlines and budgets.
Performed Change Orders through reviewing requests for changes to specifications or budgetary allowances before submitting them for approval.
Enabled accurate project tracking by maintaining up-to-date schedules, status reports, and budgets in project management software.

C3 Technology

03.2015 - 04.2016

Promoted from Customer Service Representative
Increased warehouse efficiency by implementing new inventory management systems and procedures.
Streamlined operations for faster order processing by updating warehouse layout and organization.
Created the Asset Transportation Division yielding a savings over $150k a year.
Implemented preventative maintenance program to minimize equipment downtime and repair costs.
Designed a more efficient warehouse and maintenance space in facilities relocation to accommodate business growth.
Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.

K1 Speed

04.2007 - 11.2014

Promoted from Track Supervisor
Maintained inventory and ordered supplies to keep facility resources readily available.
Evaluated facility operations and personnel for safety and health regulations compliance.
Supervised that all staff are strictly adhering to company policies and providing outstanding customer service.
Tracked and documented operational and financial records to perform analysis of performance and costs.
Performed interviewing, onboarding, corrective action, and when needed termination of all staff members.
Addressed escalated customer complications directly to ensure the most positive outcome.