Nicholas Thorpe
Hicksville
Summary
Dedicated and purpose-driven professional with a B.A. in Criminal Justice and 5+ years of experience in coaching, client support, and program management. I have the ability to lead workshops, manage administrative operations, and support personal and professional development across diverse communities. Known for strong communication, organization, and mentorship skills. Seeking a federal position where I can bring my passion for service, structure, and impact into a long-term career with room to grow.
Overview
9
9
years of professional experience
Work History
Public Speaking & Confidence Coach
Self Employed
Hicksville, NY
01.2024 - Current
- Coached 50+ clients to overcome social anxiety, develop public speaking confidence, and lead more effectively in their personal and professional lives.
- Designed and facilitated weekly group workshops, webinars, and 1-on-1 coaching sessions focused on communication, mindset, and goal-setting.
- Created and managed all program documentation, client onboarding materials, and coaching curriculum.
- Provided ongoing progress reports, feedback, and written evaluations to support client development.
- Maintained accurate client records, coordinated scheduling for coaching sessions and workshops, and managed program calendars to ensure timely service delivery and consistent client engagement.
- Increased customer satisfaction by providing prompt and accurate information to inquiries.
- Boosted player confidence through personalized training sessions and continuous feedback.
- Offered constructive feedback to clients to help reach goals.
- Developed relationships with clients to provide ongoing support and encouragement.
- Developed and delivered effective and engaging coaching sessions to improve performance.
- Facilitated group coaching sessions and provided individual coaching support.
- Assisted clients in setting and achieving personal and professional goals.
- Assisted clients with developing strategies to manage stress and increase productivity.
- Developed and maintained network of professional resources to refer clients to.
- Created and implemented innovative strategies to engage clients in coaching journey.
Copywriting Coach & Business Owner
Self Employed
Hicksville, NY
01.2022 - 01.2024
- Trained aspiring freelance writers in marketing strategy, persuasive writing, and entrepreneurship.
- Led masterclasses on offer development, positioning, and audience growth.
- Provided business coaching and mentorship to 100+ individuals, helping several generate consistent income and secure high-level contracts.
- Wrote and edited a range of content including email campaigns, landing pages, and sales copy for clients in various industries.
Fire Department Assistant (Youth Program)
Fire Department City Of New York
Mount Vernon, NY
05.2016 - 08.2016
- Ensured data confidentiality with strict adherence to company policies regarding sensitive information handling.
- Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
- Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
- Collaborated with other departments to facilitate cross-functional projects for improved results.
- Maintained accurate records and databases, contributing to an organized department environment.
- Supported staff members through timely completion of administrative tasks, increasing overall productivity.
- Organized files both physically and electronically, improving document accessibility for all team members.
- Gained early exposure to teamwork, discipline, and emergency response protocol.
- Supported department staff with daily operations, facility upkeep, and public safety drills.
Education
Bachelor of Arts - Criminal Justice
Utica College
Utica, NY05-2022
Skills
- Effective communication
- Group leadership
- Personable and friendly
- Building relationships
- Public Speaking & Training
- Case Management & Client Support
- Policy Compliance & Documentation
- Time Management & Prioritization
- Digital Tools (Google Suite, Zoom, CRM)
- Leadership Development & Mentorship
- Report Writing & Information Management
- Administrative Support & Task Management
Accomplishments
- Helped clients land 5-figure business deals
- Built The Mastering Copywriting program from the ground up, and generated 6-figure in revenue in my first two years.
- Led masterclasses that has helped over 100 professionals/aspiring copywriters
- Created personal development programs that has helped 100s of clients all over the world
Timeline
Public Speaking & Confidence Coach
Self Employed
01.2024 - Current
Copywriting Coach & Business Owner
Self Employed
01.2022 - 01.2024
Fire Department Assistant (Youth Program)
Fire Department City Of New York
05.2016 - 08.2016
Bachelor of Arts - Criminal Justice
Utica College