Summary
Overview
Work History
Education
Skills
Websites
Accomplishments
Timeline
Generic

Nicholas Thorpe

Hicksville

Summary

Dedicated and purpose-driven professional with a B.A. in Criminal Justice and 5+ years of experience in coaching, client support, and program management. I have the ability to lead workshops, manage administrative operations, and support personal and professional development across diverse communities. Known for strong communication, organization, and mentorship skills. Seeking a federal position where I can bring my passion for service, structure, and impact into a long-term career with room to grow.

Overview

9
9
years of professional experience

Work History

Public Speaking & Confidence Coach

Self Employed
01.2024 - Current
  • Coached 50+ clients to overcome social anxiety, develop public speaking confidence, and lead more effectively in their personal and professional lives.
  • Designed and facilitated weekly group workshops, webinars, and 1-on-1 coaching sessions focused on communication, mindset, and goal-setting.
  • Created and managed all program documentation, client onboarding materials, and coaching curriculum.
  • Provided ongoing progress reports, feedback, and written evaluations to support client development.
  • Maintained accurate client records, coordinated scheduling for coaching sessions and workshops, and managed program calendars to ensure timely service delivery and consistent client engagement.
  • Increased customer satisfaction by providing prompt and accurate information to inquiries.
  • Boosted player confidence through personalized training sessions and continuous feedback.
  • Offered constructive feedback to clients to help reach goals.
  • Developed relationships with clients to provide ongoing support and encouragement.
  • Developed and delivered effective and engaging coaching sessions to improve performance.
  • Facilitated group coaching sessions and provided individual coaching support.
  • Assisted clients in setting and achieving personal and professional goals.
  • Assisted clients with developing strategies to manage stress and increase productivity.
  • Developed and maintained network of professional resources to refer clients to.
  • Created and implemented innovative strategies to engage clients in coaching journey.

Copywriting Coach & Business Owner

Self Employed
01.2022 - 01.2024
  • Trained aspiring freelance writers in marketing strategy, persuasive writing, and entrepreneurship.
  • Led masterclasses on offer development, positioning, and audience growth.
  • Provided business coaching and mentorship to 100+ individuals, helping several generate consistent income and secure high-level contracts.
  • Wrote and edited a range of content including email campaigns, landing pages, and sales copy for clients in various industries.

Fire Department Assistant (Youth Program)

Fire Department City Of New York
05.2016 - 08.2016
  • Ensured data confidentiality with strict adherence to company policies regarding sensitive information handling.
  • Provided exceptional customer service by addressing concerns promptly and professionally, leading to increased satisfaction levels.
  • Maintained departmental personnel records and recorded adjustments and additions to keep updated files.
  • Collaborated with other departments to facilitate cross-functional projects for improved results.
  • Maintained accurate records and databases, contributing to an organized department environment.
  • Supported staff members through timely completion of administrative tasks, increasing overall productivity.
  • Organized files both physically and electronically, improving document accessibility for all team members.
  • Gained early exposure to teamwork, discipline, and emergency response protocol.
  • Supported department staff with daily operations, facility upkeep, and public safety drills.

Education

Bachelor of Arts - Criminal Justice

Utica College
Utica, NY
05-2022

Skills

  • Effective communication
  • Group leadership
  • Personable and friendly
  • Building relationships
  • Public Speaking & Training
  • Case Management & Client Support
  • Policy Compliance & Documentation
  • Time Management & Prioritization
  • Digital Tools (Google Suite, Zoom, CRM)
  • Leadership Development & Mentorship
  • Report Writing & Information Management
  • Administrative Support & Task Management

Accomplishments

  • Helped clients land 5-figure business deals
  • Built The Mastering Copywriting program from the ground up, and generated 6-figure in revenue in my first two years.
  • Led masterclasses that has helped over 100 professionals/aspiring copywriters
  • Created personal development programs that has helped 100s of clients all over the world

Timeline

Public Speaking & Confidence Coach

Self Employed
01.2024 - Current

Copywriting Coach & Business Owner

Self Employed
01.2022 - 01.2024

Fire Department Assistant (Youth Program)

Fire Department City Of New York
05.2016 - 08.2016

Bachelor of Arts - Criminal Justice

Utica College

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