Nicholas Torres
Chicago,IL
Summary
Adept at fostering customer satisfaction, my tenure at Walgreens showcased my ability to handle high-volume customer interactions with a positive demeanor. Expert in customer service and team collaboration, I consistently contributed to achieving monthly targets and enhancing workflow efficiency. My proficiency in computer skills and problem resolution has been pivotal in delivering exemplary outcomes.
Overview
1
1
year of professional experience
Work History
Customer Service Associate
Walgreens
02.2023 - 12.2023
- Helped large volume of customers every day with positive attitude and focus on customer satisfaction.
- Handled customer complaints professionally, resulting in satisfactory outcomes and positive feedback.
- Maintained a high level of product knowledge, providing accurate information to customers.
- Collaborated with team members to achieve monthly targets and optimize workflow efficiency.
- Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
Education
High School Diploma -
Warren Township
Gurnee, IL05.2022
Skills
- Customer Service
- Customer Support
- Problem Resolution
- Team Collaboration
- Stock replenishment
- Computer Skills
- Data Entry
Timeline
Customer Service Associate
Walgreens
02.2023 - 12.2023
High School Diploma -
Warren Township
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