Nicholas Townsend
Troy
Summary
Experienced and dedicated worker with a solid background in fast-paced environments. Recognized for effective communication, time management, and the ability to handle any situation thrown my way. With years of experience, I continue to adapt and overcome every situation while managing to absorb new skills and information, getting better each and every day.
Overview
5
5
years of professional experience
Work History
Pizza Delivery Driver and Pizza Maker
Benito's Pizza Troy
Troy, MI
09.2022 - Current
- Delivered pizzas quickly and on time to individuals and families all over Troy and nearby cities.
- Worked on the register in the front of house, managing cash transactions accurately, and providing change and receipts to customers.
- Maintained cleanliness of my own delivery vehicle, as well as the inside of the store and followed food safety protocols too.
- Navigated efficiently using GPS systems to optimize delivery routes and overtime memorized and learned the routes and frequent delivery locations.
- Assisted in training new drivers, insider workers, and pizza makers.
- Created high quality pizzas using advanced techniques and fresh ingredients to give customers a wonderful experience.
- Monitored cooking times and temperatures to maintain product consistency and quality so that customers received their food in a timely matter.
- Ensured cleanliness and sanitation of dining areas and restrooms while making sure to follow important health standards.
- Maintained an organized dishwashing area, making sure dishes were clean and dried properly and returned so that other employees were able to use them again.
- Took customer orders and phone calls efficiently, addressing inquiries and resolving issues promptly and assisting any questions a customer had.
- Worked effectively in a fast paced environment, grabbing food from the oven, cutting it, and then topping it with correct specifications.
- Promoted our specific Benito's Troy location by creating fun and relatable TikTok videos for our community to see.
Restaurant Team Member - Cook
Noodles & Company
Troy, MI
12.2021 - 11.2022
- Operated kitchen equipment efficiently, ensuring food safety and quality standards were on point.
- Assisted with training new team members, making sure they felt welcomed and informed on how to do their job.
- Made sure to follow cleanliness protocols in the dining area and kitchen, contributing to hygienic work environment standards.
- Delivered exceptional customer service in fast-paced environment, focusing on the customers experience.
- Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
- Prepared food orders, cooking on the saute line, boiling water stations, steamers, and the grill.
- Processed customer transactions efficiently with accuracy in cash handling.
- Used industrial dishwashing equipment to maintain cleanliness and efficiency in kitchen operations.
Education
No Degree - Marketing
Southern New Hampshire University
Hooksett, NH06-2029
No Degree - Business Administration
Oakland Community College
Bloomfield Hills, MIHigh School Diploma -
Troy Athens High School
Troy06-2023
Skills
- Customer Service
- Money Handling
- Memorization
- Efficiency
- Strong Teamwork
- Social Media
- Flexibility
- Organization
- Active Listener
- Productive
- Technology
- Good Communicator
Timeline
Pizza Delivery Driver and Pizza Maker
Benito's Pizza Troy
09.2022 - Current
Restaurant Team Member - Cook
Noodles & Company
12.2021 - 11.2022
No Degree - Marketing
Southern New Hampshire University
No Degree - Business Administration
Oakland Community College
High School Diploma -
Troy Athens High School