Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Townsend

Troy

Summary

Experienced and dedicated worker with a solid background in fast-paced environments. Recognized for effective communication, time management, and the ability to handle any situation thrown my way. With years of experience, I continue to adapt and overcome every situation while managing to absorb new skills and information, getting better each and every day.

Overview

5
5
years of professional experience

Work History

Pizza Delivery Driver and Pizza Maker

Benito's Pizza Troy
Troy, MI
09.2022 - Current
  • Delivered pizzas quickly and on time to individuals and families all over Troy and nearby cities.
  • Worked on the register in the front of house, managing cash transactions accurately, and providing change and receipts to customers.
  • Maintained cleanliness of my own delivery vehicle, as well as the inside of the store and followed food safety protocols too.
  • Navigated efficiently using GPS systems to optimize delivery routes and overtime memorized and learned the routes and frequent delivery locations.
  • Assisted in training new drivers, insider workers, and pizza makers.
  • Created high quality pizzas using advanced techniques and fresh ingredients to give customers a wonderful experience.
  • Monitored cooking times and temperatures to maintain product consistency and quality so that customers received their food in a timely matter.
  • Ensured cleanliness and sanitation of dining areas and restrooms while making sure to follow important health standards.
  • Maintained an organized dishwashing area, making sure dishes were clean and dried properly and returned so that other employees were able to use them again.
  • Took customer orders and phone calls efficiently, addressing inquiries and resolving issues promptly and assisting any questions a customer had.
  • Worked effectively in a fast paced environment, grabbing food from the oven, cutting it, and then topping it with correct specifications.
  • Promoted our specific Benito's Troy location by creating fun and relatable TikTok videos for our community to see.

Restaurant Team Member - Cook

Noodles & Company
Troy, MI
12.2021 - 11.2022
  • Operated kitchen equipment efficiently, ensuring food safety and quality standards were on point.
  • Assisted with training new team members, making sure they felt welcomed and informed on how to do their job.
  • Made sure to follow cleanliness protocols in the dining area and kitchen, contributing to hygienic work environment standards.
  • Delivered exceptional customer service in fast-paced environment, focusing on the customers experience.
  • Performed opening and closing duties as needed, ensuring the restaurant was prepared for efficient operation each day.
  • Prepared food orders, cooking on the saute line, boiling water stations, steamers, and the grill.
  • Processed customer transactions efficiently with accuracy in cash handling.
  • Used industrial dishwashing equipment to maintain cleanliness and efficiency in kitchen operations.

Education

No Degree - Marketing

Southern New Hampshire University
Hooksett, NH
06-2029

No Degree - Business Administration

Oakland Community College
Bloomfield Hills, MI

High School Diploma -

Troy Athens High School
Troy
06-2023

Skills

  • Customer Service
  • Money Handling
  • Memorization
  • Efficiency
  • Strong Teamwork
  • Social Media
  • Flexibility
  • Organization
  • Active Listener
  • Productive
  • Technology
  • Good Communicator

Timeline

Pizza Delivery Driver and Pizza Maker

Benito's Pizza Troy
09.2022 - Current

Restaurant Team Member - Cook

Noodles & Company
12.2021 - 11.2022

No Degree - Marketing

Southern New Hampshire University

No Degree - Business Administration

Oakland Community College

High School Diploma -

Troy Athens High School