Summary
Overview
Work History
Education
Skills
Timeline
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Nicholas Tresser

Summary

Versatile Soccer Player experienced in training hard, eating well and contributing to team success. Remarkable fitness, spatial awareness, good communication, organizational and leadership abilities. In 2018 I was offered a youth contract playing division 1 youth academy in Madrid, Spain. Upon returning to the states after 1 year I was then offered a professional opportunity playing USL 2 in San Francisco for the Marin Legends. While Soccer will always be a main focus in my life I am currently focused on finding a career path that aligns with my skillset and love for personal health and well being.

Overview

4
4
years of professional experience

Work History

Restaurant Busser

Yard House
11.2023 - Current
  • Delivered smooth and timely service to customers by offering additional silverware, extra napkins, and cleaning spills.
  • Enhanced overall restaurant presentation through constant upkeep of common areas such as entryways, waiting areas, coat rooms, and restrooms.
  • Reset used tables within prescribed timeframes to expedite turnover and increase available dining room space.
  • Established rapport with customers by providing friendly and attentive service.
  • Assisted with bussing tables and cleaning up spills.
  • Position exceeds 15k steps a day minimum
  • Worked effectively in fast-paced environments.

Parts Delivery Driver

RSM Toyota
09.2022 - 08.2023
  • Promoted customer satisfaction by addressing or escalating concerns for quick resolution.
  • Determined parts needed by analyzing information and descriptions provided by customer.
  • Worked with road knowledge, GPS systems and paper maps to navigate planned route and make adjustments.
  • Fostered a safe work environment by adhering to all company safety guidelines and reporting any observed hazards or violations.
  • Determined quickest and safest routes for delivery by using effective planning and organizational skills.
  • Lifted 75-150 lbs on a daily basis to load and unload vehicle parts
  • Operated a full size cargo van and stake bed truck with motorized lift gate.
  • Loaded and unloaded various delivery vehicles with correct order and balancing.

Customer Service Representative

Urban Outfitters
11.2019 - 07.2022
  • Implemented feedback loops that encouraged continuous improvement among team members by sharing insights about exceptional service delivery techniques.
  • Maintained clean sales floor and straightened and faced merchandise.
  • Stocked merchandise, clearly labeling items, and arranging according to size or color.
  • Managed efficient cash register operations.
  • Aided managers in planning effective staff schedules to ensure optimal coverage during peak hours while considering employee availability constraints.
  • Analyzed customer service trends to discover areas of opportunity and provide feedback to management.
  • Responded proactively and positively to rapid change.
  • Promptly responded to inquiries and requests from prospective customers.

Education

High School Diploma -

Capistrano Valley High School
Mission Viejo, CA
06.2020

Skills

  • Professional soccer experience
  • Flexible schedule availability
  • Inventory Management
  • Strength conditioning
  • Coaching experience
  • Mentoring
  • Injury Prevention
  • Interpersonal Communication
  • Nutrition expertise
  • Athletic training and coaching

Timeline

Restaurant Busser

Yard House
11.2023 - Current

Parts Delivery Driver

RSM Toyota
09.2022 - 08.2023

Customer Service Representative

Urban Outfitters
11.2019 - 07.2022

High School Diploma -

Capistrano Valley High School

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Nicholas Tresser