Nicholas Trotta
Greenville,NC
Summary
Dynamic professional with experience as an Assistant Estimator at Hardware Specialties, Inc., skilled in Microsoft Office and effective communication. Proven track record in customer service and employee training, enhancing team performance and client satisfaction. Adept at problem-solving and scope development, consistently delivering results in fast-paced environments.
Overview
2
2
years of professional experience
Work History
Assistant Estimator
Hardware Specialties, Inc.
Greenville, NC
11.2024 - Current
- Complete follow-up emails to contractors.
- Help estimate or quote smaller jobs.
- Assist in door and hardware sales.
- Experience installing door hardware.
- Help deliver doors to job sites across the state.
- In training for aluminum door sales, with the goal of expanding our market across five states.
Sales Associate/Cart Staff
Bradford Creek Public Golf Course
Greenville, NC
03.2023 - Current
- Assists customers with distributing information about the course along with checking them into their appointed time
- Clean/wash carts along with lining them up in front of the pro shop for customers to use immediately after checking in
- Built satisfied customer relationships
- Trained 10 new Employees
- Help with sales within the pro shop such as golf wedges, bags, putters, etc.
Jones Front Desk Staff
East Carolina University Campus Living
Greenville, NC
05.2023 - 08.2024
- Provide everyday customer service by answering phone calls and distributing the correct information to future/current students and families.
- Is frequently involved with computers and Microsoft Teams, Excel, Etc.
- Completes daily tasks such as making sure the mail room was sorted, printers/copiers had paper and the front desk was clean and organized
Education
Bachelor of Science - Business Administration, Entrepreneurship
East Carolina University College of Business
Greenville, NC05.2025
Associates of Arts - AA - Entrepreneurship
Pitt Community College
Greenville, NC12.2022
Skills
- Microsoft Office Platforms
- Software
- Interpersonal skills
- Problem solving
- Conflict resolution
- Customer Service
- Time Management
- Effective Communication
- Employee training
- Scope development
Timeline
Assistant Estimator
Hardware Specialties, Inc.
11.2024 - Current
Jones Front Desk Staff
East Carolina University Campus Living
05.2023 - 08.2024
Sales Associate/Cart Staff
Bradford Creek Public Golf Course
03.2023 - Current
Bachelor of Science - Business Administration, Entrepreneurship
East Carolina University College of Business
Associates of Arts - AA - Entrepreneurship
Pitt Community College
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