Nicholas Tulgren
75 Demont Ave E Little Canada,MN
Summary
Results-oriented individual with a passion for continuous hand on learning. Known for using critical thinking and creativity to solve problems and deliver high-impact solutions in fast-paced environments.
Overview
14
14
years of professional experience
Work History
Correctional Officer
Minnesota Department Of Corrections
Lino Lakes, MN
11.2023 - Current
- Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.
- Conducted searches of inmates, cells, and prison grounds to detect contraband or illegal activities.
- Maintained order in the prison by monitoring inmate behavior and intervening when necessary.
- Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
- Administered first aid when required due to injury or illness sustained by an inmate while under supervision.
- Responded to emergency situations such as riots or disturbances with appropriate force measures.
- Interacted with inmates in an effort to reduce tension between them and maintain a peaceful atmosphere within the facility.
Premium Sales and Services
Delta Airlines
Minneapolis, MN
06.2021 - 08.2023
- Answered phones in a prompt and professional manner.
- Communicated effectively with customers to ensure they had a positive experience while travelling.
- Coordinated meals for special dietary requests onboard flights.
- Assisted customers with reservations, seat selection, flight changes, refunds, and other travel related services.
Interstate Driver
Two Men and a Truck
Shakopee, MN
05.2019 - 12.2019
- Comply with truck driving rules and regulations (size, weight, route designations, parking and break periods) as well as with company policies and procedures
- Accurately complete paperwork and payment collection
- Inspecting vehicles for mechanical items and safety issues and perform preventative maintenance
- Planning routes and meeting delivery schedules
- Document and log work/rest periods and miles spent driving and retain fuel/toll receipts.
Emergency Service Technician
Paul Davis
Saint Paul, MN
05.2017 - 01.2018
- Assists in Emergency Fire/Smoke Services (including deodorization, pack-outs, board- ups and securing structure)
- Assists in Mold Remediation (including demolition and cleaning)
- Performs emergency water extraction and drying services
- Responds to emergency losses
- Follows established safety practices including the proper use of PPE when required.
Manager
Bradys
Little Canada, MN
01.2010 - 10.2015
- Manage the business aspects of the bar, such as keeping a current liquor license, negotiating supplier contracts, taking inventory and reordering supplies, managing budgets, and setting goals
- Hiring and training staff to provide excellent service to patrons
- Creating effective schedules and quickly resolving conflicts to ensure that bar is well staffed during peak hours
- Setting and enforcing quality and safety controls
- Working with diverse personalities both on the staff and patrons
- Planning and taking part in promotional events.
Education
High school diploma -
Roseville Area Senior High School
06.2010
Skills
- Emergency Response
- Restraint Techniques
- Radio communication
- Non-violent intervention
- Crisis Management
- Organizational abilities
- Strong Work Ethic
- Stress management techniques
- Patience and Perseverance
- Flexible Schedule Adaptability
- Adherence to Regulations
- Crisis Prevention Intervention (CPI)
- Search and seize procedures
Timeline
Correctional Officer
Minnesota Department Of Corrections
11.2023 - Current
Premium Sales and Services
Delta Airlines
06.2021 - 08.2023
Interstate Driver
Two Men and a Truck
05.2019 - 12.2019
Emergency Service Technician
Paul Davis
05.2017 - 01.2018
Manager
Bradys
01.2010 - 10.2015
High school diploma -
Roseville Area Senior High School