Nicholas Underwood

Work History

Lead of Sales Development

Swit Technologies

01.2022 - 01.2024

Team training and evaluation
Client onboarding sessions and training, U.S
Product demos
Product demo creation and strategy
Conference strategy, booth preparation
Lead generation coordination
Webinar creation, hosting, curation
Built diverse sales pipeline to exceed quota targets.
Closed the first company sale in the U.S.
Collaborated with sales, marketing and other internal teams to meet shared goals.
Conducted market research to discover new leads, opportunities and messaging.
Achieved sales goals and service targets by cultivating and securing new customer relationships.

Account Executive

Swit Technologies

01.2021 - 01.2022

Product Demos, Outbound SQL/MQL Generation, Script Creation, Webinar/Seminars, Tech Conference Prep and Presentation
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Gathered information from clients to secure accounts, verify payment and identify special requirements.
Employed proactive and collaborative approaches to strengthen relationships and manage customer needs.
Distributed marketing materials to existing and prospective clients to promote products and services.
Stayed up-to-date on emerging industry and product standards and trends to revitalize accounts.
Prepared forecasts to gain understanding of measures needed to grow business.
Prepared additional quotes for current clients to upsell products and services.

Executive Recruiter

Management Recruiters of Coeur D’Alene

01.2020 - 01.2021

Marketing and Recruiting Throughout Multiple Markets (Seattle, Portland, Idaho), 80-100 Cold Calls per day, Negotiation fee agreements with Bank CFO’s and CEO’s, Business to Business conversations and Prospecting.
Strengthened customer relationships with proactive and collaborative approach to managing needs.
Wrote executive job descriptions and lists of qualifications for client companies.
Worked with recruiting teams and human resources representatives to accomplish hiring objectives.
Maintained relationships with technical professionals to gain industry knowledge and obtain referrals.
Monitored hiring market and potential executive candidates.

Strategic Account Manager

Pitney Bowes INC

01.2019 - 01.2020

Multi-Location Account Management, Field and Inside Sales Partnership Strategies, May 2020 Top Strategic Agent $167,000 in revenue, June 2020 Top Strategic Agent $147,000 in revenue, Top Overall Revenue for 2nd quarter, Large Scale Problem Solving
Generated pipeline to close revenue and attain quota.
Established client and market priorities to execute strategic course of action.
Suggested solutions and innovative ideas to meet client needs.
Trained, mentored and motivated staff to instill desire for superior performance.

DSA Account Manager

Pitney Bowes INC

01.2018 - 01.2019

First month I tripled my Quota for the month, 100% + of monthly quota, Managing multiple accounts, including solutions, multi-locations, and strategic, September 2018 Top DSA agent, September 2018 Top Division sales
Liaised with marketing and sales teams to develop targeted campaigns.
Oversaw new business development to generate sales leads, negotiate client pricing and forecast revenue.
Negotiated prices for products and freights to reduce cost of acquisition by achieving lower price.
Identified key entry points to enhance market penetration and maximize returns.

Volunteer Fire Fighter

Airway Heights Fire Department

01.2017 - 01.2019

IFSAC FF1, Hazmat 1 & Hazmat 2 Certification, EMT course complete, West Plains Recruit Academy class of 17-2, Wild Land Red Card Certification, CPR Certification
Administered first aid and conducted emergent response management.
Assessed and repaired fire extinguishers and various fire equipment for stations.
Educated public and community members on fire safety and prevention methods to provide life-saving techniques.
Responded to emergency medical calls to perform lifesaving procedures and other emergency medical services.

Fitness Consultant

MUV FITNESS

01.2017 - 01.2018

Cold Calling, Touring prospects, Selling memberships personal training, supplements, Driving guest traffic, passing out flyers, Training clients, Organizing daily tasks, team meetings, team communication, Missed quota 1 out of 9 months employed, 75 memberships, $4000 PT & Supplements sold in January 2017
Tracked progress of each client in secure filing system, diligently following confidentiality requirements.
Provided client assessments to assess health goals.
Prepared and inspected course equipment to verify safety and cleanliness before classes.
Drafted program policies and procedures with client input to maintain safety and prevent conflict.

Sales Associate, Store Manager

16 CENTS 3 SHOES AND 5 SOCKS

01.2016 - 01.2017

Selling mattresses and furniture, Managing stores, Opening and closing secured buildings, Managing, Organizing, and filing paperwork, Communication with customers and co-workers, Sold over $500,000 in mattresses and furniture from 2016 – 2017
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to effectively build rapport and lasting relationships.
Engaged with customers to build rapport and loyalty.
Provided positive first impressions to welcome existing, new, and potential customers.

Sales Associate

FREDS APPLIANCES

01.2015 - 01.2016

Selling Appliances, Communicating with customers and coworkers, Solving problems, Coordinating with manufacturing companies, filing and organizing paperwork
Engaged with customers to effectively build rapport and lasting relationships.
Answered customer questions about sizing, accessories, and merchandise care.
Engaged with customers to build rapport and loyalty.
Solved customer challenges by offering relevant products and services.

Technician/Sales

ZEROREZ

01.2014 - 01.2015

Cleaning residential carpets, upholstery, tile, grout, and or air ducts, Driving a commercial vehicles, Greeting multiple customers a day and informing/selling them on product and services, Physical labor
12-14 Hours per day, 93% satisfactory rate on yearly customer review
Average Employee score 80-85%
Performed complex mechanical alignments and equipment calibration to meet quality standards.
Performed troubleshooting and diagnosis on malfunctioning equipment.
Scheduled maintenance and repair tasks in alignment with production deadlines to reduce bottlenecks.
Tracked and recorded parts and labor costs related to each service call.

Summary

Overview

Work History

Lead of Sales Development

Account Executive

Executive Recruiter

Strategic Account Manager

DSA Account Manager

Volunteer Fire Fighter

Fitness Consultant

Sales Associate, Store Manager

Sales Associate

Technician/Sales

Education

Diploma -

Skills

Hobbies

Timeline

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