Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Nicholas Urness

Summary

Skilled Life Coach with 5 years of experience supporting clients in in goal-setting, skill-building and clarity sessions. Versed in communicating effectively and leveraging active listening skills to assess client needs. Personable and direct with focus on guiding clients toward self-reflection and personal development. History of effectively helping clients through positive communication strategies and individual counseling. Knowledgeable about collecting and analyzing data to further treatment and program goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Behavioral/Substance Abuse Life Coach

Self Employed Services
11.2019 - Current
  • Established strong rapport with clients, fostering trusting and supportive coaching relationships.
  • Encouraged clients to set and achieve reasonable goals on weekly basis.
  • Utilized active listening skills to identify underlying client needs and develop targeted strategies accordingly.
  • Helped clients build life management and coping skills to handle daily needs and specific stressors.
  • Provided ongoing support to clients as they navigated life transitions or challenges, fostering resilience and adaptability.
  • Guided clients to overcome limiting beliefs and barriers, resulting in increased self-confidence and personal empowerment.
  • Connected clients with available resources to improve plan success.
  • Conducted thorough evaluations of client progress throughout the coaching process, ensuring alignment with desired outcomes.
  • Partnered with clients to develop effective strategies for work-life balance, leading to enhanced overall well-being and satisfaction.
  • Collaborated with clients to explore career options, leading to increased job satisfaction and fulfillment.
  • Supported individuals dealing with mental health and emotional issues.
  • Assisted clients in exploring feelings and understanding behaviors.
  • Listened to clients' concerns and provided encouragement and support.
  • Determined clients' risk of self-harm or other dangerous behaviors.
  • Designed safe and supportive environment for clients to discuss issues.
  • Provided comprehensive case management services, created treatment plans, and connected clients and families to appropriate resources.
  • Educated clients on dangers of substance abuse and prevention techniques.
  • Supervised meetings with family members to help create support system for clients.

Group Facilitator

Journey To Recovery
07.2023 - 01.2024
  • Developed open rapport with patients, encouraging sharing of questions and concerns.
  • Created a supportive environment by fostering trust, empathy, and mutual respect among participants.
  • Prepared and led support groups for patients.
  • Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
  • Assisted in the development of individual and group action plans, promoting accountability and progress toward objectives.
  • Developed tailored strategies for diverse groups, resulting in improved overall performance and goal achievement.
  • Coordinated logistical aspects of group sessions including scheduling, materials preparation, and follow-up communications with participants.
  • Introduced creative problem-solving methods to encourage innovative thinking and solutions within the group context.

Executive Assistant

Camelback Recovery
04.2022 - 08.2022
  • Handled confidential and sensitive information with discretion and tact.
  • Managed executive calendars, scheduling meetings and appointments and coordinating travel arrangements to optimize time.
  • Maintained confidentiality with sensitive documents, ensuring proper storage and distribution as needed.
  • Processed travel expenses and reimbursements for executive team and senior management group.
  • Managed office inventory, tracking supplies and placing orders to ensure smooth daily operations.
  • Answered high volume of phone calls and email inquiries.
  • Contributed to budget management by monitoring expenses and providing detailed expenditure reports regularly.
  • Proactively identified areas requiring attention or improvement aligning priorities effectively in line with executive preferences.
  • Updated spreadsheets and databases to track, analyze, and report on performance and sales data.
  • Updated spreadsheets and created presentations to support executives and boost team productivity.
  • Filed paperwork and organized computer-based information.

Group Facilitator/BHT

Modern Recovery
09.2021 - 02.2022
  • Developed open rapport with patients, encouraging sharing of questions and concerns.
  • Created a supportive environment by fostering trust, empathy, and mutual respect among participants.
  • Prepared and led support groups for patients.
  • Provided guidance on goal-setting strategies, empowering participants to take ownership of their personal development journey.
  • Educated patients on potentially beneficial wellness services.
  • Educated in various types of techniques and skills to better understand people from diverse walks of life and cultures.
  • Collaborated with team members on program planning, incorporating evidence-based approaches for optimal results.
  • Implemented HIPPA approaches to maintain strict confidentiality of client information.

Production Coordinator

Honeywell Aerospace
12.2018 - 03.2021
  • Provided hands-on support during peak production periods, assisting teams in meeting tight deadlines.
  • Coordinated with production team to support productivity targets and deadline management.
  • Monitored and tracked progress of all production tasks for on-time delivery.
  • Coordinated communication between departments, fostering a collaborative work environment.
  • Streamlined workflow processes, enhancing overall team performance and output quality.
  • Ensured timely delivery of projects by closely monitoring schedules and milestones.

Education

High School Diploma -

Mountain View High School
Mesa, AZ
05.2004

Skills

  • Motivational Techniques
  • Client Needs Assessment
  • Personal Development Sessions
  • Lifestyle coaching
  • Goal Setting
  • Behavior Modeling
  • Self-awareness
  • Growth planning
  • Work-Life Balance
  • Appointment Coordination
  • Building rapport
  • Mental Health Support
  • Conflict Resolution
  • Crisis Management
  • Case Management
  • Coping Methods
  • Emotional Support
  • Intervention Support
  • Needs Assessment
  • Patient Advocacy
  • Crisis Intervention
  • Patient Intake
  • Treatment Planning
  • Positive patient experiences
  • Behavioral Change
  • Well-being understanding
  • Client assistance
  • Personal Branding
  • Career Planning

Certification

Crisis Intervention (Non Physical)

Peer Support Certification

First Aid Adult/Child/Infant/AED Certified

Level 1 Fingerprint Clearance card

HIPPA Certified

Timeline

Group Facilitator

Journey To Recovery
07.2023 - 01.2024

Executive Assistant

Camelback Recovery
04.2022 - 08.2022

Group Facilitator/BHT

Modern Recovery
09.2021 - 02.2022

Behavioral/Substance Abuse Life Coach

Self Employed Services
11.2019 - Current

Production Coordinator

Honeywell Aerospace
12.2018 - 03.2021

High School Diploma -

Mountain View High School

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Nicholas Urness