Nicholas Vernon
Des Moines,IA
Summary
Hardworking employee with customer service, multitasking, and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. An organized and motivated individual, eager to utilize time management and organizational skills across diverse settings. Seeking entry-level opportunities to enhance abilities while contributing to company growth.
Knowledgeable with strong background in sales and history of surpassing targets through effective customer engagement. Proven success in building lasting client relationships and expanding market reach. Demonstrates excellent communication and negotiation skills to drive sales and foster teamwork.
Overview
12
12
years of professional experience
Work History
Salesman
Deery Brother Chevrolet
Pleasant Hill, IA
04.2024 - Current
- Drive sales performance by engaging with customers, understanding their needs, and offering tailored vehicle solutions.
- Maintain comprehensive knowledge of vehicle features, benefits, and market trends to provide accurate information and recommendations.
- Build and nurture long-term relationships with clients, resulting in high levels of customer satisfaction and repeat business.
- Conduct vehicle presentations, test drives, and negotiations to ensure a positive and informed purchasing experience for customers.
Owner/Operator
Ornate Den LLC
Des Moines, IA
03.2017 - Current
- Managed daily operations to ensure smooth workflow and customer satisfaction.
- Managed day-to-day business operations.
- Increased customer satisfaction by providing high-quality services and timely communication.
- Managed budgeting, forecasting, and financial analysis to ensure business profitability.
- Developed and implemented operational strategies to enhance service quality and customer satisfaction.
Donation Specialist
L.E.A.D Educational Services
West Des Moines, IA
07.2022 - 07.2023
- Cultivated and managed relationships with donors and sponsors.
- Designed and executed fundraising strategies, including events and campaigns, to support organizational goals.
- Collaborated with the development team to create targeted communication plans and enhance donor engagement.
- Monitored and analyzed donation trends and feedback to optimize fundraising efforts and improve donor retention.
Account Manager
Exodus Direct
West Des Moines, IA
02.2014 - 07.2018
- Managed multiple accounts simultaneously while meeting deadlines.
- Maintained accurate records of all customer interactions in the CRM system.
- Utilized problem-solving skills when dealing with difficult customers.
- Provided technical assistance during product demonstrations or presentations.
- Prepared monthly financial statements for each account.
- Negotiated contracts with clients to maximize profitability.
Education
High School Diploma -
East High School
Des Moines Iowa05-2012
Skills
- Strong verbal communication
- Time management abilities
- Task Prioritization
- Strong interpersonal skills
- Problem-solving abilities
- Professionalism
- Continuous Improvement
- Adaptability and Flexibility
- Relationship building
- Customer relationship building
Timeline
Salesman
Deery Brother Chevrolet
04.2024 - Current
Donation Specialist
L.E.A.D Educational Services
07.2022 - 07.2023
Owner/Operator
Ornate Den LLC
03.2017 - Current
Account Manager
Exodus Direct
02.2014 - 07.2018
High School Diploma -
East High School