Nicholas Vitale
Summary
Experienced with branch operations management, ensuring seamless daily functions and customer satisfaction. Utilizes strategic thinking to implement efficient processes and enhance team productivity. Knowledge of leadership and problem-solving contributes to sustained success in dynamic environments.
Overview
11
11
years of professional experience
Work History
Assistant Branch Manager
Beacon Building Products
11.2022 - Current
- Supported the Branch Manager with daily tasks, ensuring smooth branch functioning and effective communication amongst team members.
- Trained and developed new team members in alignment with branch service standards and objectives.
- Oversaw successful completion of internal audits with minimal findings, demonstrating strong adherence to bank policies and regulations.
- Supervised and evaluated staff to help improve skills, achieve daily objectives, and attain advancement.
- Trained and mentored new employees, fostering a positive work environment that led to higher retention rates.
- Assisted in achieving branch sales goals by identifying potential cross-selling opportunities and promoting bank products and services.
Operations Manager
MK-Trucking
08.2020 - 10.2022
- Supervised operations staff and kept employees compliant with company policies and procedures.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Developed and maintained relationships with external vendors and suppliers.
Regional Account Manager
Granite Telecommunications
10.2019 - 08.2022
- Established strong client relationships through regular communication, attentive service, and prompt issue resolution.
- Achieved regional sales targets by developing strategic plans and executing effective account management practices.
- Conducted comprehensive market analysis to identify trends, competitor activities, and potential areas of improvement.
- Increased revenue by identifying growth opportunities within existing accounts and cross-selling additional products or services.
Logistics Account Executive
Total Quality Logistics
01.2019 - 10.2019
- Negotiated favorable shipping rates with carriers, resulting in significant cost savings.
- Analyzed shipment data to identify trends, areas of improvement, and present recommendations for efficiency gains.
- Prepared detailed reports on account performance, highlighting key achievements and areas for improvement during client meetings.
- Coordinated timely deliveries by closely monitoring shipment schedules and proactively addressing potential delays.
- Streamlined operations by implementing efficient logistics strategies and processes.
Account Specialist
James Raynor State Farm
05.2017 - 01.2019
- Achieved high levels of client satisfaction through timely resolution of billing disputes or other account-related concerns.
- Completed routine and complex account updates to resolve problems.
- Enhanced client satisfaction by promptly resolving account issues and providing exceptional customer service.
- Resolved complex billing and payment issues for balanced, accurate accounts.
- Set up new customer accounts and updated existing profiles with latest information.
Airborne Infantryman
United States Army
02.2014 - 08.2016
- Assisted with planning and executing combat missions, leading to successful completion of objectives.
- Assisted with medical treatment, utilizing first aid skills learned during training.
- Enhanced team efficiency by conducting regular training sessions and drills for Airborne Infantry tasks.
- Served as a reliable member of a cohesive team, overcoming various obstacles together in high-stress environments.
- Established secure perimeters for protection of assets and personnel during mission-critical events.
- Maintained high levels of discipline within the unit, fostering an environment conducive to meeting mission requirements.
Education
Bachelor of Science - Business Administration
University of Florida
Gainesville, FL05.2025
Associate in Arts - undefined
Seminole State College
Sanford, FL04.2022
Skills
- Operations management
- Compliance management
- Business development
- Team development
- Staff education and training
- Operational efficiency
- Account management
- Client relationship management
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Timeline
Assistant Branch Manager
Beacon Building Products
11.2022 - Current
Operations Manager
MK-Trucking
08.2020 - 10.2022
Regional Account Manager
Granite Telecommunications
10.2019 - 08.2022
Logistics Account Executive
Total Quality Logistics
01.2019 - 10.2019
Account Specialist
James Raynor State Farm
05.2017 - 01.2019
Airborne Infantryman
United States Army
02.2014 - 08.2016
Associate in Arts - undefined
Seminole State College
Bachelor of Science - Business Administration
University of Florida
Similar Profiles
LAKEISHA JONES-BEAMANLAKEISHA JONES-BEAMAN
Senior Talent Acquisition Partner at QXO Formerly Beacon Building ProductsSenior Talent Acquisition Partner at QXO Formerly Beacon Building Products
Fidel Ruiz-SilvaFidel Ruiz-Silva
Territory Manager - Sales and Service at Beacon Building ProductsTerritory Manager - Sales and Service at Beacon Building Products
Michael HaberleMichael Haberle
Branch Manager at Beacon Building ProductsBranch Manager at Beacon Building Products
Juliana RojasJuliana Rojas
Assistant Branch Manager at First National Bank TexasAssistant Branch Manager at First National Bank Texas
Rosa MendozaRosa Mendoza
Assistant Branch Manager at Enterprise Rent-A-CarAssistant Branch Manager at Enterprise Rent-A-Car