Open To Work
Nicholas Vroman
Operations Manager
Phoenix,AZ
Summary
Dynamic Operations Manager with a proven track record at Inter-co Division 10, excelling in project management and performance evaluations. Seasoned and talented leader with 8 years of experience applying exceptional planning and problem-solving abilities toward enhancing business plans and day-to-day activities. Results-driven and resilient in developing teams while improving processes and increasing productivity. Bringing solid understanding of industry trends, excellent communication skills, talent for spotting areas in need of improvement and implementing changes with strategic approach. Skilled in data evaluation and P&L management, I fostered a culture of accountability, achieving higher employee retention rates and streamlining operations, resulting in significant revenue growth.
Overview
16
16
years of professional experience
Work History
Operations Manager
Inter-co Division 10
04.2021 - Current
- Assisted in managing daily operations and workflow processes.
- Contributed to developing standard operating procedures for streamlined operations.
- Cultivated and strengthened lasting client relationships using strong issue resolution and dynamic communication skills, while negotiating contracts with vendors and suppliers to obtain best pricing and terms.
- Empowered employees to take ownership of their responsibilities, leading to increased accountability and improved performance outcomes.
- Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
- Led hiring, onboarding and training of new hires to fulfill business requirements.
- Achieved higher employee retention rates by fostering a positive work environment and providing opportunities for professional growth.
- Supported implementation of efficiency improvement initiatives across teams and observed each employee's individual strengths and initiated mentoring program to improve areas of weakness.
- Oversaw facility maintenance, ensuring optimal functionality of equipment and infrastructure at all times.
- Managed budgets effectively, consistently delivering projects on-time and within financial constraints.
- Analyzed data trends to identify potential bottlenecks in operations workflow, implementing strategies to mitigate risks accordingly and reduced turnaround time for project completion through effective resource allocation and team management.
- Implemented business strategies, increasing revenue, and effectively targeting new markets.
Project Manager
Inter-co Division 10
11.2020 - Current
- Utilized project management software to track milestones and resource allocation. Fluent in Zoho, PlanGrid, Procore, Autodesk, Pype, Excel, As400, and others.
- Mentored junior team members, enhancing their skills in project management tools.
- Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
- Planned, designed, and scheduled phases for large projects.
- Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
- Managed projects from procurement to commission.
- Coordinated material procurement and required services for projects within budget requirements.
- Negotiated and managed third-party contracts related to project deliverables.
- Achieved significant improvements in project quality by establishing rigorous quality control processes.
- Improved client relationships, consistently meeting or exceeding project expectations and maintaining open lines of communication.
Fleet Supervisor
Oldcastle BuildingEnvelope
04.2018 - 11.2020
- Supervised daily fleet operations, ensuring compliance with safety and regulatory standards.
- Liaised effectively between senior management and front-line staff members in order to achieve overarching business goals.
- Led cross-functional teams in logistics planning to enhance delivery accuracy and timeliness. AZ/CA
- Collaborated with various departments to achieve organizational objectives and support company growth.
- Conducted thorough accident investigations, implementing corrective actions to promote a safer work environment.
- Maintained accurate records of all fleet-related activities, including maintenance, repairs, licenses, inspections, registrations, and warranties.
- Conducted regular audits of fleet assets, ensuring proper utilization and compliance with regulations.
CDL Class A Truck Driver
Oldcastle BuildingEnvelope
05.2016 - 04.2018
- Operated CDL Class A vehicles for efficient delivery of building materials across assigned routes.
- Conducted pre-trip and post-trip inspections to ensure vehicle safety and compliance with regulations.
- Maintained accurate logs of driving hours, vehicle maintenance, and deliveries for regulatory compliance.
- Collaborated with warehouse staff to coordinate loading and unloading processes, optimizing delivery schedules.
- Trained new drivers on company policies, safety protocols, and proper vehicle operation techniques.
- Assisted in route planning to improve delivery efficiency and reduce transit times between job sites.
- Developed excellent time management skills in order to meet tight delivery deadlines while maintaining a high level of professionalism on the job site.
Shipping and Receiving Manager
Oldcastle BuildingEnvelope
11.2014 - 05.2016
- Fostered a culture of continuous improvement by encouraging team feedback on processes and performance.
- Operated forklifts, lift trucks, and hand trucks to move items around warehouse.
- Enhanced shipping efficiency by implementing streamlined processes and procedures.
- Supervised warehouse staff, providing training and guidance to improve overall performance.
- Reduced shipping errors by implementing a comprehensive quality assurance program.
- Established safety protocols within the workplace, reducing accidents among employees during daily tasks while maintaining OSHA compliance standards.
Machine Operator
Greenleaf Paper
05.2009 - 12.2014
- Monitored equipment performance, identifying and resolving issues to minimize downtime.
- Set up and adjusted equipment and properly configured machines for daily operation.
- Complied with company and OSHA safety rules and regulations.
- Trained new employees on proper machine operation, ensuring adherence to company standards and safety guidelines.
- Loaded raw materials into machines and unloaded finished products to keep manufacturing process running smoothly.
- Operated various types of machinery, contributing to the successful completion of diverse projects.
- Monitored machines during operation to detect sounds of malfunction or excessive vibration and adjusted machines to eliminate problems.
- Reduced material waste by implementing precise cutting techniques and careful monitoring of machinery.
- Increased production efficiency by meticulously calibrating machinery before each shift.
Education
High School Diploma -
Sunny Slope High School
Phoenix, AZCDL Class A - Vehicle, Road, And Pedestrian Safety
Southwest Truck Drivers School
Phoenix, AZ06-2018
Skills
- Data evaluation
- Cultural awareness and development
- Performance evaluations
- P&L management
- Forecasting and scheduling of budgets
- Purchasing and Logistics management
- Delegation
- Project management
- Customer service
- Onboarding orientation and training management
- Inventory management and control
- Goal setting
Accomplishments
- Increased Inter-co's GP% from 25% to 50% over 4 years by strategic purchasing through cross vendor evaluations and aggressive negotiations of quote estimates to ensure profits were maximized and discounts applied.
- Promoted to Operations Manager After 6 months as Project Manager.
- Traveled internationally for company trainings and cross branch management collaboration.
- Used Microsoft Excel to develop inventory tracking spreadsheets.
- Manage and operate the largest Inter-co branch, consisting of 14 employee's between project managers, sales/estimators and warehouse/delivery employees.
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote
There’s no shortage of remarkable ideas, what’s missing is the will to execute them.
Seth Godin
Portfolio
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Employee Growth
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Revenue Projections
Process and Employee Improvement
Customer Revenue Tracking
Timeline
Operations Manager
Inter-co Division 10
04.2021 - Current
Project Manager
Inter-co Division 10
11.2020 - Current
Fleet Supervisor
Oldcastle BuildingEnvelope
04.2018 - 11.2020
CDL Class A Truck Driver
Oldcastle BuildingEnvelope
05.2016 - 04.2018
Shipping and Receiving Manager
Oldcastle BuildingEnvelope
11.2014 - 05.2016
Machine Operator
Greenleaf Paper
05.2009 - 12.2014
High School Diploma -
Sunny Slope High School
CDL Class A - Vehicle, Road, And Pedestrian Safety
Southwest Truck Drivers School