Summary
Overview
Work History
Education
Skills
Websites
It Technical Skills
Key Skills Strengths
Certification
Timeline
Generic

Nicholas Waller

San Francisco,CA

Summary

Strategic and data-driven professional with over a decade of experience and a proven track record at the Center for Disease Control and Prevention, driving tangible improvements in public health outcomes through meticulous planning and analytical prowess. Recognized for excellence in securing grants and cultivating stakeholder relationships, resulting in data-informed decision-making and effective health policy advocacy. Adept in leveraging leadership skills to spearhead program development and advance health promotion initiatives with measurable impacts. Proficient with 10 years of experience providing compassionate community care, adept at employing evidence-based strategies for community health promotion. Demonstrated success in delivering targeted health education interventions that have led to significant increases in disease prevention awareness within communities. Accomplished Community Care Coordinator with 3 years of experience providing compassionate community care. Well-versed in community outreach and engagement strategies, consistently delivering health education initiatives aimed at bolstering disease prevention efforts and enhancing community well-being.

Overview

9
9
years of professional experience
1
1
Certification

Work History

Community Health Coordinator

Center for Independence of Individuals with Disabilities
10.2022 - Current
  • Provided one-on-one support to individuals living with, or at high risk for developing chronic diseases and COVID-19
  • Linked individuals or families for medical and social services
  • Assessed physical, medical, and social needs of older adults and individuals with disabilities and refers them appropriately
  • Served as client's advocate and liaison between programs providing services to individuals/families
  • Conducted group presentations on accessing healthcare or related services throughout San Mateo and San Francisco County and/or other designated locations
  • Provide general planning, coordination, and implementation support, in particular projects concerning community health and benefits for older adults and individuals with disabilities living with Post-Covid Conditions (PCC).

Operations Manager

Health Link Home Health Agency
09.2020 - 10.2022
  • Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
  • Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
  • Plan and review compensation actions; enforce policies and procedures
  • Contribute operations information and recommendations to strategic plans and reviews; prepare and complete action plans; implement production, productivity, quality, and customer-service standards; resolve problems; complete audits; identify trends
  • Forecast requirements; prepare an annual budget; schedule expenditures; analyze variances; initiating corrective actions
  • Develop operations systems by determining product handling and storage requirements; develop, implement, enforce, and evaluate policies and procedures; develop processes for receiving products, equipment utilization, inventory management, and shipping
  • Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes.

Public Health Analyst

Center for Disease Control and Prevention (CDC)
10.2015 - 08.2020
  • Spearheaded day-to-day analytical operations through time management skills and prioritization to promote a culture of quality and continuous improvement
  • Fostered strong consultative relationships with external organizations to support informed and qualified decision-making concerning reports of illness in international travelers
  • Prioritized accuracy and efficiency in generating written and electronic public health risk assessments during tertiary entry screening (ensuring compliance with Health Insurance Portability and Accountability Act (HIPPA)
  • Served as a trusted advisor to both internal and external partners in the development and successful implementation of health-related policies (in compliance with pertinent state/federal regulations)
  • Maintained and conducted quality assurance on the data contained within the quarantine Activity Report System (QARS) to facilitate accurate reporting and quality decision-making
  • Liaised directly with federal, state, and local public health agencies to determine appropriate and optimal public health interventions for international travelers referred to tertiary screening
  • Cultivated strong collaborative relationships with The National Center for Emerging and Zoonotic Infectious Diseases (NCEZID), Division of Global Migration and Quarantine (DGMQ), and Quarantine & Border Health Services (QBHSB).

Education

Bachelor of Science (B.S.) in Business Administration -

San Francisco State University
San Francisco, CA
08.2024

Master of Science (M.P.H) in Public Health -

University of San Francisco
San Francisco, CA
08.2022

Bachelor of Science (B.S.) in Health Education -

San Francisco State University
San Francisco, CA
05.2020

Skills

  • Health Promotion
  • Team Supervision
  • Emergency Preparedness
  • Strategic Planning
  • Records Management
  • Supervisory Experience
  • Complex Problem-Solving
  • Operations Management
  • Health Informatics

It Technical Skills

  • Stata
  • Tableau
  • SQL
  • SPSS
  • Excel
  • Google sheets

Key Skills Strengths

  • Proficient in Research and Analysis
  • Project Management/Coordination
  • Process and Procedural Optimization
  • Data/Records Management and Visualization
  • High-level Administration Management
  • Staff Management and Team Development
  • Complex Issue Resolution and Innovative Problem Solving
  • Inventory Management
  • Planning, Organization, and Prioritization

Certification

Certified in Public Health (CPH)

Timeline

Community Health Coordinator

Center for Independence of Individuals with Disabilities
10.2022 - Current

Operations Manager

Health Link Home Health Agency
09.2020 - 10.2022

Public Health Analyst

Center for Disease Control and Prevention (CDC)
10.2015 - 08.2020

Bachelor of Science (B.S.) in Business Administration -

San Francisco State University

Master of Science (M.P.H) in Public Health -

University of San Francisco

Bachelor of Science (B.S.) in Health Education -

San Francisco State University

Certified in Public Health (CPH)

Nicholas Waller