Nicholas West
Olive Branch,MS
Overview
5
5
years of professional experience
Work History
Team Member
Glide Express Car Wash
06.2024 - 08.2024
- Trained new team members on company procedures and best practices to ensure consistent excellence in customer service delivery across the board.
- Developed strong customer service and product knowledge skills to enhance individual and team performance.
- Worked different stations to provide optimal coverage and meet production goals.
- Addressed and resolved customer complaints in polite and professional manner.
- Contributed to a positive work environment by consistently demonstrating professionalism, adaptability, and strong interpersonal skills.
Team Member
Memphis Redbirds Grounds Crew
07.2022 - 08.2022
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Contributed to team success by completing jobs quickly and accurately.
- Managed multiple projects simultaneously by prioritizing tasks effectively and adjusting workload as necessary to meet deadlines.
Ticket Taker
University of Memphis
11.2019 - 11.2019
- Assisted in resolving patron issues, demonstrating excellent problem-solving skills and professionalism.
- Demonstrated strong attention to detail while verifying guest identification, preventing unauthorized access to events.
Education
Bachelor of Science - Biochemistry
University Of Arkansas
Fayetteville, AR05-2027
High School Diploma -
DeSoto Central High School
Southaven, MS05-2023
Skills
- Time Management
- Upselling techniques
- Dependability and reliability
- Product knowledge
- Complaint resolution
- Relationship building
- Area and facility cleaning
- Sales and marketing
ACTIVITIES
Member of National Society of Leadership and Success at The University of Arkansas Active Member Of Neuroscience organization at the University of Arkansas Active Member of Emergency Medicine club at The University of Arkansas DeSoto Central High School Baseball Student Athlete (2021-2023) DeSoTo Central High School Jag TV (2019)
Timeline
Team Member
Glide Express Car Wash
06.2024 - 08.2024
Team Member
Memphis Redbirds Grounds Crew
07.2022 - 08.2022
Ticket Taker
University of Memphis
11.2019 - 11.2019
Bachelor of Science - Biochemistry
University Of Arkansas
High School Diploma -
DeSoto Central High School
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