MIGUEL SALAZAR
Springfield,MA
Summary
Experienced Dispatcher and Logistics Administrator with a strong focus on supply chain management, inventory control, and transportation coordination. Improved dispatch training efficiency and fostered effective team collaboration to enhance operational performance. Known for high productivity and exceptional organization skills, ensuring timely and efficient logistics operations.
Overview
1
1
Certification
6
6
years of professional experience
Work History
Logistics Administrator
Nucor
South Deerfield, Massachusetts
11.2024 - Current
- Coordinated logistics operations for timely material delivery and optimized inventory management, enhancing operational efficiency.
- Resolved transportation delays and discrepancies between orders and deliveries, ensuring higher shipment accuracy.
- Communicated effectively with vendors, suppliers, customers, and other stakeholders in the logistics process.
- Verified the accuracy of orders prior to shipment.
- Maintained accurate records and streamlined data entry processes to support inventory audits and improve audit readiness.
- Reviewed and managed mill certifications, Certificates of Compliance, and material authenticity documentation for shipped materials.
- Maintained organized filing system for financial documents and correspondence.
- Addressed employee inquiries regarding HR policies and resolved concerns regarding HR policies.
- Maintained compliance with labor laws and company policies during HR operations.
- Assisted notary public in preparing and reviewing legal documents.
- Communicated effectively with clients to clarify document requirements.
Dispatcher
UMass Facility Service Center
Amherst, USA
09.2023 - 12.2024
- Conferred with customers to resolve questions and service requests, optimizing dispatch coverage during peak times and employee shortages.
- Reported operational activities to management and updated records to ensure accuracy and accessibility.
- Efficiently handled all incoming calls from customers inquiring about facility services
- Resolved customer service issues promptly and professionally.
- Collaborated with other departments to address customer needs.
- Collaborated with departments to effectively meet customer needs and enhance service delivery.
Restaurant Team Member
Restaurant
Springfield, USA
11.2020 - 11.2023
- Trained new employees by demonstrating tasks and coaching during daily activities
- Cultivated warm relationships with regular customers
- Operated register to process payments and collect cash payment for order totals
- Assisted with in-store operations by disassembling delivery boxes, cleaning floors, and dishwashing
- Arrived to work in uniform and presentable in appearance to meet restaurant standards.
Education
High School Diploma - AP course in English, AP course in Government & politics
Springfield Central High School
Springfield, MAAssociate of Arts - Psychology
Holyoke Community College
Holyoke, MA03-2026
Skills
- Logistics Coordination
- Transportation Coordination
- Inventory Management
- Order Processing
- Dispatch Operations
- Data Entry & Record Keeping
- Microsoft Excel
- Scheduling
- Vendor Communication
- Problem Solving
- Time Management
- Customer Service
Tools & Platforms
- Microsoft Office 365: Word, Excel, Outlook
- Microsoft Dynamics: Inventory tracking and management
- UPS WorldShip: Shipping and shipment processing
- Bluebeam: PDF/document editing and management
Certification
Driver's license
Languages
- English - Fluent
- Spanish - Advanced
Timeline
Logistics Administrator
Nucor
11.2024 - Current
Dispatcher
UMass Facility Service Center
09.2023 - 12.2024
Restaurant Team Member
Restaurant
11.2020 - 11.2023
High School Diploma - AP course in English, AP course in Government & politics
Springfield Central High School
Associate of Arts - Psychology
Holyoke Community College